About Richpanel
Richpanel is an AI-native customer support platform built for ecommerce and DTC brands, enabling autonomous AI agents to resolve customer queries instantly across multiple channels. The platform integrates with ecommerce data sources to power self-service flows, ticketing, automation, and agent assistance — helping brands reduce support costs and improve customer satisfaction. It is used by over 2,000 brands and is backed by Sequoia's Surge accelerator.
Company details
Funding
Last stage
Seed
Investors
Founders
Amit RG
Co-Founder and CEO of Richpanel, an ecommerce customer support platform. Previously a partner at an e-commerce agency.
LinkedInG.D.J. Dorai
Co-Founder of Richpanel, responsible for Customer Success.
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.