Gorgias

Gorgias

San Francisco, CA, USA
4 employees
Agentic AI
Series C · $114M

About Gorgias

Gorgias is a one-of-a-kind customer service platform specifically designed for ecommerce businesses to deliver effortless customer service at every stage of growth. With cutting-edge automation and AI capabilities, Gorgias revolutionizes how online stores interact with their customers by providing efficient and personalized support across email, voice, SMS, live chat, and social media channels.

Founded in 2015, Gorgias began as a two-person team and has grown to more than 250 employees and eight offices in San Francisco, New York, Charlotte, Toronto, Buenos Aires, Paris, Lisbon, and Sydney. As a certified B Corporation, Gorgias is proud to be a leader in sustainable and equitable workplace practices.

Today, Gorgias serves 12,000+ merchants in the ecommerce space, including Steve Madden, Glossier, BruMate, and TUSHY.

Open positions (6)

Company details

Team Size4
LocationSan Francisco, CA, USA
IndustryAgentic AI

Funding

Total raised

$114M

Last stage

Series C

Investors

SShopify
Sapphire Ventures
SSaaStr Fund
AAlven
CRV

Founders

Romain Lapeyre

Romain Lapeyre

Co-founder and CEO of Gorgias, the e-commerce customer support platform. Based in San Francisco.

LinkedIn
Alex Plugaru

Alex Plugaru

Co-founder and CTO of Gorgias. Background in software engineering; studied at Universitatea Alexandru Ioan Cuza. Based in New York.

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.