About Capacity
Capacity is an AI-powered support automation platform that connects an organization's entire tech stack to answer questions, automate repetitive support tasks, and power omnichannel customer and employee experiences. It serves contact centers and enterprises with agentic AI, real-time agent assist, post-interaction automation, and a unified knowledge orchestration layer. More than 20,000 organizations use Capacity to deflect repetitive inquiries and reduce support costs.
Company details
Funding
Total raised
$286M
Last stage
Series D
Investors
Founders
David Karandish
Co-founder and CEO of Capacity since its founding in 2017. Previously CEO of Answers Corporation, which reached a ~$900M exit in 2014. WashU alumnus (BSCS '05).
LinkedInChris Sims
Co-founder of Capacity. Previously Chief Strategy Officer and co-founder at Answers Corporation. Also founder of Create a Loop, Equity.com, and Jane.ai.
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.