SupportLogic

SupportLogic

San Jose, CA, USA
3 employees
Artificial Intelligence (AI)
Series B · $50M

About SupportLogic

SupportLogic is the leader in Support Experience (SX) management and post-sales Customer Experience (CX) observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships, and retain revenue. Using predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data and provides recommendations, content, and collaborative workflows. SupportLogic is helping global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn, and elevate the customer support experience. To learn more, visit supportlogic.com.

Company details

Team Size3
LocationSan Jose, CA, USA
IndustryArtificial Intelligence (AI)

Funding

Total raised

$50M

Last stage

Series B

Investors

WWestBridge Capital
General Catalyst
Sierra Ventures
EEmergent Ventures
SSorenson Ventures

Founders

KR

Krishna Raj Raja

Founded SupportLogic in 2016. Was the first support manager hired at VMware India and later a founding team member at CloudPhysics. Built SupportLogic to apply AI to proactive customer support experience management.

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.