Talkdesk

Talkdesk

San Francisco, CA, USA
1349 employees
SaaS
Series D · $498M

About Talkdesk

Talkdesk is a cloud-native, AI-powered customer experience (CX) platform and contact center software company. It offers Customer Experience Automation (CXA) solutions—including omnichannel engagement, workforce management, and real-time analytics—that help enterprises automate customer journeys, reduce costs, and improve outcomes. The platform serves enterprise customers in over 100 countries across industries such as retail, financial services, and healthcare.

Company details

Team Size1349
LocationSan Francisco, CA, USA
IndustrySaaS

Funding

Total raised

$498M

Last stage

Series D

Investors

Viking Global Investors
FFranklin Templeton
LLead Edge Capital
Top Tier Capital Partners
Salesforce Ventures

Founders

Cristina Fonseca

Cristina Fonseca

Co-founded Talkdesk alongside Tiago Paiva. Has since departed from the company.

LinkedIn
Tiago Paiva

Tiago Paiva

Launched Talkdesk in 2011 after winning a hackathon. Holds a Master's in Computer and Electrical Engineering from Instituto Superior Técnico and KTH Royal Institute of Technology. Previously worked at Procter & Gamble as a Developer. Named 'Best AI Company CEO' by AI Breakthrough in 2024.

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.