Letterbook

Letterbook

AI-native customer support platform

San Francisco
2 employees
Customer Service
Seed

About Letterbook

Letterbook is the AI-native alternative to Zendesk, Freshdesk, Zohodesk, and Intercom. We help companies manage and resolve customer support tickets across email, in-app feedback, and website forms. Our AI will triage your tickets, write replies, and build your knowledge base.

Company details

Team Size2
LocationSan Francisco
IndustryCustomer Service

Funding

Last stage

Seed

Investors

Y Combinator
Pioneer Fund

Founders

Ethan Hou

Ethan Hou

Founder

LinkedIn
Dawson Chen

Dawson Chen

Yale dropout, co-founder and CEO of Letterbook (YC S23). Previously co-founded Martin, an AI personal assistant that grew to 100,000 users.

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.