About Cuein AI
Cuein AI is a co-pilot for customer experience teams that unifies all customer support data in one place and answers any kind of question with generative AI. The platform provides complete observability into customer conversations — across chatbot, voice, email, and live agent channels — enabling root cause analysis, QA workflows, and automated insights to reduce escalations and improve CSAT. It was acquired by ServiceNow in Q1 2025.
Company details
Funding
Last stage
Seed
Investors
Founders
Mayukh Bhaowal
Previously a Product leader at Salesforce Einstein; co-founded Cuein AI with Vignesh Ganapathy after meeting at Stanford's CS program.
LinkedIn
Vignesh Ganapathy
Formerly in engineering leadership at Uber (trust and identity systems powered by ML) and Google (knowledge graph-based structured search solutions).
LinkedInWhat happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.