Berry

Scale customer success and onboarding with AI

San Francisco

8 employees

Pre-seed · $1.6M

Website

About Berry

Berry offers an AI CSM that scales customer success for SaaS companies.

Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale.

Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.

Open positions (1)

Founding Full Stack Engineer - LLM, Applied AI (no prior LLM experience required)

Remote

StandoutYBacked by Y Combinator · P26

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Full-time

Company details

Team Size8

LocationSan Francisco

IndustryAI

Funding

Total raised

$1.6M

Last stage

Pre-seed

Investors

Y Combinator

Founders

Yan Fu

17 years of experience in engineering leadership; a 3-time startup CTO; shipped Sony’s cloud products to hundreds of millions.

Ann Chan

Ann Chan is the Co-founder & CPO of Berry. Prior to Berry, Ann drove Facebook’s user growth and was one of the first PMs that helped launched Meta's first smart AR glasses. She previously co-founded a grocery e-commerce startup and started her career as a UX designer. Originally from Hong Kong, Ann studied Economics at University College London, before moving to the bay area.

What happens next.

No applications, no recruiter spam. Just the intro.

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.