Crescendo

Crescendo

San Francisco, CA, USA
1 employees
Artificial Intelligence (AI)
Series C · $50M

About Crescendo

Crescendo developed the world’s first augmented-AI customer experience (CX) platform that combines advanced AI with a global service team to deliver outcome-driven results for fast-moving, digitally native enterprises growing quickly. With its unique approach, Crescendo offers scalable solutions that optimize both frontline and back office operations, helping companies create meaningful, personalized customer experiences.

Company details

Team Size1
LocationSan Francisco, CA, USA
IndustryArtificial Intelligence (AI)

Funding

Total raised

$50M

Last stage

Series C

Investors

General Catalyst
CCelesta Capital
AAlorica

Founders

MP

Matt Price

Former SVP at Zendesk; joined Zendesk ~3 years before their IPO and built a decade-plus track record in the contact center industry.

AC

Anand Chandrasekaran

Former Partner at General Catalyst, where Crescendo was conceived. Also Managing Partner at Celesta Capital. Previously held product roles at Meta, Airtel, and Five9.

LinkedIn
Slava Zhakov

Slava Zhakov

Former Chief Technology Officer at Genesys, where he helped build the company from its early days.

LinkedIn
AL

Andy Lee

Former CEO of Alorica, one of the largest customer service providers in the market. Appointed CEO of Crescendo to lead AI-native CX platform scaling.

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.