Decagon
The leading conversational AI platform empowering every brand to deliver concierge customer experience.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
Benefits
- • Medical, dental, and vision benefits
- • Take what you need vacation policy
- • Daily lunches, dinners, and snacks in the office to keep you at your best
Open positions (1)
Company details
Funding
Total raised
$250M
Last stage
Growth
Investors
Founders
Jesse Zhang
Co-founder and CEO of Decagon. Previously founded Lowkey (acquired by Niantic) and held roles at Citadel and Google. Holds a Computer Science degree from Harvard University.
LinkedInAshwin Sreenivas
Co-founder and President of Decagon. Previously co-founded Helia (acquired by Scale AI) and worked as a Deployment Strategist at Palantir Technologies. Holds a Master's degree from Stanford University.
LinkedInWhat happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.