The leading conversational AI platform empowering every brand to deliver concierge customer experience.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
Jesse Zhang
Co-founder and CEO of Decagon. Previously founded Lowkey (acquired by Niantic) and held roles at Citadel and Google. Holds a Computer Science degree from Harvard University.
LinkedInAshwin Sreenivas
Co-founder and President of Decagon. Previously co-founded Helia (acquired by Scale AI) and worked as a Deployment Strategist at Palantir Technologies. Holds a Master's degree from Stanford University.
LinkedIn