Lapel
We build infrastructure to power every customer interaction on the internet.
About Lapel
At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale.
Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes service feel personal again: unifying context, coordinating action, and closing the gap between intent and experience.
It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design—with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale.
Benefits
- • Medical, Dental, Vision, and 401(k)
- • Generous time off including many company holidays and coordinated team-wide breaks throughout the year to focus and recharge
- • Daily lunch and dinner
- • Health & wellness benefits
- • Regular offsites
Open positions (4)
Company details
Funding
Total raised
$500K
Last stage
Seed
Investors
Founders
Nikolas Huebecker
Building software that sets a new standard for service on the internet. Previously founded Onward (S23) and led the product team at Midjourney.
LinkedIn
Coleman Oates
Building software that sets a new standard for service on the internet. Previously founded Onward (S23) and scaled hospitality at Chick-fil-A.
LinkedInWhat happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.