About Loop Returns
Retain customers and revenue with the most advanced returns and exchanges app on Shopify. Customers can seamlessly swap their product for any new variant. Loop will place the new order within Shopify, triggered by return package movements. Smooth for the customer and totally hands-free for you. Loop Triggers, the app is able to process a return at any point on its way back to you, getting an exchange or refund in the customer's hands within just a few days. If automated processing isn't your thing, issue refunds and place new exchange orders with just one click in the Loop Admin Panel.
Company details
Funding
Total raised
$126M
Last stage
Growth
Investors
Founders
Matt McKinney
Co-founder of Loop, a full-stack, verticalized AI platform for logistics and supply chains that helps enterprises integrate operational and financial data for better visibility and decision-making.
Shaosu Liu
Co-founder of Loop, focused on building AI solutions for supply chain logistics, finance, and workflows.
Jonathan Poma
Jonathan Poma co-founded Loop Returns and served as its CEO before transitioning the role to Hannah Bravo. He is based in Columbus, Ohio.
LinkedInChris Pinchot
Chris Pinchot is a co-founder of Loop Returns and has founded at least one other company.
Steve Kemper
Steve Kemper is a co-founder of Loop Returns.
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.