About the role
Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Become a Deal Operations Analyst as part of our Deal Desk Team , within our Revenue Strategy & Operations Department for Bloomreach! Working in one of our Central European offices or from home on a full-time basis , you’ll become a core part of the Revenue Strategy & Operations Department and Deal Desk Team. What challenges awaits you? As Deal Operations Analyst you will play a pivotal role in driving revenue growth and optimizing operational processes. You will collaborate with cross-functional teams, including Sales, Deal Managers, Finance, Legal, and Operations, to ensure that data and deals are set up in a way that aligns with company goals, maximize profitability, and mitigate risks. Your analytical skills, attention to detail, and ability to navigate complex business scenarios will be crucial in this role. Your job will be to: Support sales on large volume of standard and complex Salesforce Configure Price Quote (CPQ) configurations and custom pricing Partner with the Business Operations team to support changes to existing Pricing and Packaging rollout and help end-users with data mapping and migration to the new system and structure Review and ensure CPQ accuracy on contract and migration requests; Help to maintain data integrity in CPQ by conducting regular audits and quality checks on the data in Salesforce to ensure accuracy and consistency; Support end to end contracting process which can include creating, updating and sending contracts, identifying opportunities to optimize Salesforce CPQ; Developing and documenting standards, guidelines, and procedures for both administrators and end-users. Building and scaling processes to automate data flow between systems for reporting accuracy. You have the following experience and qualities: Bachelor's degree in Business, Finance, Management, or a related field. Have 2+ years of experience in a Deal Desk, Accounting support or GTM Operations or Rev Ops function with a global sales team, in the SaaS industry. High level of understanding contractual impacts on billing and revenue as well as pricing concepts and frameworks. Demonstrated CRM experience, preferably in Salesforce (CPQ). Strong analytical skills with the ability to analyze financial data and provide actionable insights. Experience with contracts Proficiency in G-Suite and Microsoft Office Suite, particularly Excel. Time zone flexibility to collaborate with US region You are perfect for this role if you: Thrive in a fast paced environment. Demonstrate proactive execution, sound business judgment and strategic focus. Excel as an outstanding communicator with meticulous attention to detail in relation to all levels of management Self-motivated with prior experience in handling intricate and complex tasks. Collaborate effectively to identify and propose solutions for system gaps and process improvements, enhancing the efficiency of workflows. Embrace a growth mindset with the ability to navigate ambiguity. Have an understanding of the sales professional’s role. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
