About the role
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.Overview The Fulfillment Data Science team works on problems at the core of Instacart's marketplace: how customers choose and experience delivery and pickup, and how we balance speed, reliability, and cost to deliver it. You'll join a collaborative team that works closely with frontier machine learning models, on a rich data set with fast feedback loops from design to production. You'll be a trusted partner to Product, Engineering, and Operations, turning complex marketplace questions into clear recommendations that shape the roadmap and reach leadership. About the Job
Use data science to shape how customers choose and experience delivery and pickup, from browsing through checkout and fulfillment Own the experimentation framework for all speed and service option tests, across both marketplace and enterprise Design and analyze experiments in a two-sided marketplace, adapting methods to fit the problem Measure tradeoffs between speed, reliability, cost, and customer experience, and turn them into product and strategy recommendations Connect operational changes to business outcomes such as growth, retention, and efficiency Work with Product, Engineering, and Operations to understand complicated systems and find the questions that matter most Build automation tools, metrics, and frameworks that help the broader team move faster
About You Minimum Qualifications
5+ years of experience in a quantitative role at a product company or a research organization Track record of owning ambiguous, cross-functional problems end to end and influencing roadmap or leadership decisions Ability to design and run rigorous experiments and come up with scientifically sound recommendations Ability to write complex, efficient SQL queries and code in Python or R Ability to turn unstructured quantitative problems into business outcomes by translating business needs into analytical frameworks Eagerness to learn, flexibility to pivot when needed, and a growth mindset in a dynamic environment
Preferred Qualifications
Experience with the analytical and strategic challenges of working on problems in a multi-sided marketplace Experience building, evaluating, and improving statistical, machine learning, and optimization models Experience working with geospatial data and methods Experience with experimentation in a product-driven setting and in developing experimentation capabilities and tooling Excellent written and verbal communication skills, able to lead initiatives across multiple product areas and communicate findings to leadership, product, and engineering teams MS/PhD in Statistics, Economics, Operations Research, Applied Mathematics, or a similar field
#LI-RemoteInstacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the base pay ranges for a successful candidate are listed below.CAN$161,000—$170,000 CAD
About Instacart
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Instacart’s same-day delivery and pickup services bring fresh groceries and everyday essentials to busy people and families across the U.S. and Canada in as fast as an hour. Since its founding in 2012, Instacart has become an essential service for millions of families, while also serving as an immediate, flexible earnings opportunity for hundreds of thousands of shoppers across North America. The company partners with more than 350 retailers and delivers from more than 25,000 stores across more than 5,500 cities in North America. Today, Instacart is accessible to more than 85% of households in the U.S. and more than 70% of households in Canada.
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Job details
Salary
CA$161,000 - CA$170,000
Location
British Columbia, Canada
Funding
Total raised
$2.6B
Last stage
Public
Investors
Founders
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.