Sr. Manager, Professional Services

<p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>OPENTEXT - THE INFORMATION COMPANY</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.</p><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>AI-First. Future-Driven. Human-Centered.</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.</p><p> </p><br><p><strong>YOUR IMPACT</strong></p><p>As the AIOPS Architects Practice Leader, you will own the delivery, performance, and growth of a Professional Services practice across a region or solution area. You’ll lead a team of 15 to 25+ consultants and managers, partnering closely with Client Principals, Delivery Leads, Product Management, and senior client stakeholders to drive successful delivery, revenue attainment, resource planning, and practice strategy. You'll be the delivery leader for a portfolio of complex, high-value engagements while shaping future offerings and capability development.</p><p><strong> </strong></p><p><strong>WHAT

THE ROLE OFFERS</strong></p><ul type="disc"><li>Leadership of a 15-25+ person Professional Services practice</li><li>Ownership of a $10M-$35M annual services portfolio</li><li>Direct engagement with senior client stakeholders</li><li>Influence on product, solution, and offering enhancements</li><li>Industry thought leadership through forums and white papers</li></ul><p><strong> </strong></p><p><strong>WHAT YOU NEED TO SUCCEED</strong></p><ul><li>Proven ability to lead large consulting or services teams</li><li>Deep expertise in defining customer Observability

requirements and designing solutions across infrastructure and application monitoring.</li><li>Track record of managing complex, high-value client engagements</li><li>Proven ability to drive revenue, margin, and utilization outcomes</li><li>Track record of coaching, mentoring, and developing leaders</li><li>Proven ability to align resource planning with business demand</li></ul><p><strong> </strong></p><p><strong>ONE LAST THING</strong></p><p>This is a highly visible leadership role where your ideas, expertise, and client impact will shape both the practice and its future offerings. You'll join a culture that values innovation, knowledge sharing, and people development while giving you flexibility and room to grow your influence.</p><p> </p> <br><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at <a href="mailto:[email protected]">[email protected]</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</p><p> </p>