About the role
Zalos is building the AI action layer that sits on top of SAP, Salesforce, ServiceNow, and every other enterprise system of record your customers are trapped inside. The problem is enormous and deeply unsexy: Fortune 500 companies run on software so painful that workers toggle between applications 1,200 times a day, losing 4 hours a week just navigating screens. These systems are so welded into a company it can cost $700m to replace a core ERP (see here).
So we're not replacing them. We're the layer across them. Zalos is the intelligent interface layer that lets enterprise teams describe what they want in plain language: “onboard this vendor, collect the docs, route approvals, set payment terms.” It executes correctly across SAP, Salesforce, and ServiceNow with a full audit trail. No spelunking through 20 tabs. No tribal knowledge required.
We have paying enterprise customers, strong seed funding, and a small team that moves fast. This is a rare chance to join at the ground floor and define how AI gets work done inside the world's largest organizations.
About the role
As Zalos's Senior AI Engineer, your job is to build the AI that makes this real. You'll be designing the agent architecture that takes messy human intent and turns it into correct, auditable action against enterprise systems of record. This is the hard, important part of the product. It's entirely yours to own.
What we're building
Enterprise software was built to store data and enforce process. It was never built to be used by humans who have better things to do. The result: highly trained people wasting hours every day fighting screens instead of doing the actual work.
Zalos attacks this from three angles:
- Intent-to-action: A user describes an outcome. Zalos figures out which systems to touch, in which order, with which data, and executes it with the right approvals and a clean audit trail.
