Customer security engineer (pentest)

Remote

About the role

🌍 We’re making security suck less for developers.

Security tools haven’t kept up with how software is built today. They interrupt teams, slow releases, and turn security into a bottleneck instead of a capability. We built Aikido to change that. Aikido builds developer-first security products that reduce real risk without getting in the way of shipping software. We focus on what actually matters and automate the rest.

We’re taking on legacy security tools teams have been stuck with, and we’re winning. If you want to help us take market share and build products developers actually enjoy using, you’re in the right place.

Founded in 2022 by third-time founders, Aikido has $85M in the bank and a long runway ahead. We’re building toward self-securing software. Join an all-star team. Take real ownership. Push boundaries. Build things that matter.

We are launching a brand new pentesting product with huge ambition. This market is multi-billion in size, ripe for disruption, and has the potential to outgrow our existing product lines. We are still in a true zero-to-one phase.

As our first Customer Security Engineer (pentest), you will own the end-to-end delivery of white-glove pentesting services by guiding customers before, during, and after tests and turning findings into clear, actionable next steps.

Responsibilities

  • Guide customers end-to-end through their pentests (before, during, and after), helping them get maximum value from the product and ensuring smooth, high-quality engagements.

  • Act as the primary technical point of contact for customers, answering deep technical questions around test setups, scope, results and validating potential false positives.

  • Translate findings into action, advising customers on how to prioritize and effectively remediate discovered vulnerabilities in a way that fits their architecture and development workflows.

  • Collaborate closely with the AI pentesting team, feeding real-world customer insights back into the product to improve accuracy, usability, and impact.

  • Hands-on pentesting experience

  • Comfortable working directly with customers

  • Strong application or infrastructure security skills

  • Clear communicator, technical but human

  • OSCP, OSWE, CREST, or similar is a plus

What you can expect

  • Short decision lines. Big ownership. Shape the projects that matter and ship fast.

  • Grow as fast as we do. Take on more, own more, and carve out your own path.

  • Top-tier tech pay and equity.

  • High trust, strong values, zero corporate BS.

  • Flexibility in working hours.

  • A company that sticks to its values in an open and informal atmosphere.

We hire for talent, drive, and potential. Everything else is noise.

About Root

Root gets software containers to Zero Vulns in minutes; no base image changes. We integrate into your pipeline, where we assess, triage, and patch automatically and transparently.

Other roles at Root

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Job details

Location

Remote

Company

NameRoot
IndustryAgentic AI
Team Size2

Funding

Total raised

$37.6M

Last stage

Series A

Investors

Boldstart Ventures
DDecibel Partners
Insight Partners
2048 Ventures
TTechAviv Founder Partners

Founders

IR

Ian Riopel

Co-Founder & CEO

LinkedIn
MG

Mickey Gordon

Co-Founder & CPO

JA

John Amaral

Co-Founder & CTO

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.