About the role
Operations Generalist - Southeast Asia Waterlily | Career Page Jobs Visit website San Francisco, California, United States Operations Generalist - Southeast Asia Job Description: We're looking for a versatile, impact-driven Generalist to join our fast-growing team at Waterlily. This is a high-ownership, high-growth opportunity for someone who thrives in ambiguity, moves fast, and wants to build novel best practices in sales, ops, content, and systems. You'll be our Swiss-Army knife, jumping from coordinating executive ops one hour, to writing crisp marketing copy the next, to running lightweight outbound campaigns after that. If you've got grit, brains, and range, we'll give you the tools, mentorship, and mission to grow into a startup operator that any company would fight to hire. We don't care about fancy job titles. We care about people who get important things done fast , even when no one has drawn the map yet. Location: Remote (Strong preference for teammates in the Philippines, Vietnam, or UTC-3 to UTC+8 Latin-America for easy overlap with U.S. Pacific hours)
About Us Waterlily uses AI to help families prepare for the largest financial and medical event in their lives, long-term care (LTC). Through comprehensive care planning and optimization, Waterlily is bending Americas multi-trillion dollar LTC cost curve. Our Team & Culture We've built a high-performance team culture based on three core principles: Mission-Driven Excellence We're deeply committed to transforming how families prepare for long-term care Every team member genuinely believes in our mission and understands its importance We prioritize work that drives meaningful impact for our customers and company Be a Potato: Growth & Resilience We embrace challenges and adapt quickly like potatoes that grow under any circumstances We make decisions swiftly while remaining thoughtful and open to iteration We focus on execution and results rather than just effort We value team members who show unlimited potential for growth and understanding Radical Transparency & Support We practice direct, honest communication while maintaining empathy and respect Feedback flows freely in all directions from intern to leadership and back We begin meetings with brief check-ins to understand each other's context We create safe spaces for vulnerability and authentic collaboration We maintain high standards while supporting each other's growth and wellbeing Our Founding Team You'll be working closely with our founding team: Lily Vittayarukskul, CEO Patented inventor. Started college at 14, worked at NASA by 16, and led product and engineering at IoT medical startups before founding Waterlily. Evan Ehrenberg, COO Forbes 30 Under 30. Started college at 11, attended UC Berkeley and MIT, and later founded and sold a clinical trials SaaS platform before joining Waterlily. Tim Chung, Founding Engineer & Data Scientist Holds a Masters in Computer Science from UPenn and is completing a Data Science Masters at Georgia Tech. Background in machine learning, full-stack engineering, and startup teams.
