Operations Expert

Operations Expert | Lake Grove, NY | Express & Bonobos Go to Careers homepage Toggle Navigation Menu ABOUT OUR COMPANY Stores Corporate

Benefits Learning & Development Students & Graduates Job Alerts Locations Events Search Jobs Keyword Location Remote Search Jobs See all jobs Operations Expert Share by Email Share on LinkedIn Share on X Share on Facebook Careers Search Jobs Operations Expert Apply Req. Number: 2026-49754 Job Type: Regular Part-Time Mall Name: Smith Haven City, State: Lake Grove, New York Posted Date: 10/20/2026 Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. Store Name Smith Haven

Responsibilities Express is seeking a Retail Operations Expert to join our team. The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized. KEY

RESPONSIBILITIES Providing coaching and training for stockroom associates as needed. Process shipping and receiving orders according to Express time and efficiency standards. Replenish product as needed. Process freight and sensor product. Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor. Coordinate product pricing and markdowns. Provide check-out support to customers as needed. Process fulfillment transactions quickly and accurately to ensure customer satisfaction. Share information on product, promotions, and loyalty programs. Assist Sales Associates during onboarding and training. Assist with product launches changes according to company SOP. Assist customers as needed on the sales floor with locating product and/or online orders Deliver on all aspects of the customer experience model. Other essential functions may occur as directed by your supervisor REQUIRED EXPERIENCE &

QUALIFICATIONS Education: High School or Equivalent Years of Experience 0 - 2 relevant job experience - minimum 6 months Meets defined availability criteria, including nights, weekends and non-business hours Proficient in use of technology (iPad, registers) CRITICAL SKILLS & ATTRIBUTES Demonstrates strong customer service skills Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to multitask and handle multiple customers and/or processes at once

BENEFITS AND

COMPENSATION PHOENIX offers a range of

benefits to help protect full-time associate's health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary

benefits through YouDecide. Actual

compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Pay Range $17.50 - $24.05 per hour Closing If you would like to know more about the California Consumer Privacy Act click here . Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to [email protected] and let us know the nature of your request and your contact information. Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made. Apply Go to Careers homepage An equal opportunity employer, PHOENIX Retail does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say “Associate Relations” or send an email to [email protected] and let us know the nature of your request and your contact information. Express Social Networks (links open in a new tab) Express Accessibility Links Transparency in Coverage Terms & Conditions Accessibility Privacy Policy Express Social Networks (links open in a new tab) Bonobos Accessibility Links Transparency in Coverage Terms & Conditions Accessibility Privacy Policy © 2026 Express. All rights reserved. Terms of Use and Privacy Policy