About the role
Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action, automating website updates, design system migrations, and ongoing content optimization while preserving brand integrity across every touchpoint. Backed by leading investors, we’re building software that adapts to the user, not the other way around. We move with urgency, operate with ownership, and solve hard problems from first principles. If you want to do ambitious work, take real responsibility, and help define the future of AI-native content operations, you’ll do your best work here. Role Overview Gradial is hiring a Forward Deployed Product Manager to help enterprise clients activate our AI platform inside complex marketing technology environments. In this role, you’ll work directly with customers to translate business goals into technical implementations, shaping both product usage and roadmap. You’ll support late-stage sales, lead delivery, and ensure measurable impact post-launch - all while feeding critical insights back into product development.
Responsibilities Define integration scope, success criteria, and deployment strategy during late-stage sales cycles Lead implementation efforts across CMS, DAM, and workflow automation tools in client environments Design and validate agent-powered workflows that streamline content creation, personalization, and publishing Act as the voice of the customer with Product and Engineering, translating implementation challenges into roadmap opportunities Drive go-live, QA, and UAT processes with clear ownership of time-to-value Deliver enablement resources, training, and documentation to support long-term adoption Build trusted relationships with client-side marketing and technical stakeholders
Requirements 7+ years in product, implementation, or consulting roles within enterprise MarTech Deep experience with CMS and DAM systems (e.g., AEM, Contentful, Sitecore) and content workflow tooling Proven success deploying technology into complex client environments with multiple stakeholder groups Strong product instincts with the ability to scope features and influence roadmap based on real-world usage Excellent communication skills; comfortable aligning cross-functional teams around technical decisions Willingness to travel for critical client engagements and cross-functional planning Desirable Attributes Background in management consulting, systems integration, or forward-deployed product roles Familiarity with AI-based marketing automation and analytics platforms
