Staff Software Engineer, Pricing and Packaging Engineering

benefits, and HR tools they rely on every day. Here’s what you’ll do day-to-day: Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, and subscription and entitlement systems, ensuring services are reliable, performant, and meet business needs. Partner with product management and cross-functional engineering teams (Growth, Onboarding, product teams) to define the platform’s technical roadmap and drive adoption across Gusto. Drive end-to-end delivery of complex, ambiguous projects from

requirements gathering and technical scoping through implementation, rollout, and post-launch iteration. Mentor and grow engineers on

the team through design reviews, code reviews, and hands-on technical coaching, fostering a culture of craftsmanship and continuous improvement. Leverage AI tools to accelerate engineering velocity and establish team-wide best practices for AI-augmented development. Collaborate with Gusto’s marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts, enabling faster time-to-market for new offerings. Here’s

what we're looking for: Successful applicants typically have 8+ years of software development experience. Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging domains. Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale. Strong command of distributed systems, API design, and service reliability practices, with experience defining and meeting SLOs in production environments. Ability to lead cross-functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders around a shared technical vision. Ability to mentor engineers to maximize their performance and impact. Experience with large-scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area. Please note that travel to Gusto's office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter. Our cash

compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

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