Solutions Engineer

<div class="content-intro"><p><a href="https://www.xendit.co/en/">Xendit</a> is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.</p></div><h3>About the Job</h3> <p>We are seeking a technically-minded, client-facing Solutions Engineering to join our regional/global go to market team. In this role, you will be the bridge between our enterprise clients and Xendit's product/engineering teams</p> <p>You will partner directly with our Account Executives and Account Managers to drive the technical win in sales cycles. You will listen to client needs, architect payment solutions across Xendit's 7-market licensed infrastructure, and guide clients from initial technical discovery through to successful integration and launch. This is a presales advisory role focused on deal velocity and technical credibility</p> <h3>Minimum

Qualifications</h3> <p><strong>Experience & Technical Background</strong></p> <ul> <li>3+ years of experience in a client-facing or solutioning technical role, preferably in payments, fintech, or SaaS (e.g., Solutions Engineer, Sales Engineer, Solutions Architect, Integration Consultant, Implementation Engineer, etc).</li> <li>Proficiency in spoken and written Mandarin is required to conduct technical pitches and support pre-sales cycles with enterprise clients and stakeholders based in Mandarin-speaking markets (e.g., China, Taiwan)</li> <li>Strong understanding of APIs, webhooks, and SDKs. You can read code samples and explain technical concepts to engineers—even if you don't code daily.</li> <li>Familiarity with payment flows, acquiring, FX, and/or payouts is highly preferred.</li> <li>Experience working with regional/global enterprise clients is essential. </li> </ul> <p><strong>Core Competencies</strong></p> <ul> <li>Technical Fluency: You bridge the gap between business and engineering. You can whiteboard a solution architecture, troubleshoot API calls, and translate technical capabilities into business value.</li> <li>Client-Facing Presence: You are comfortable presenting to CTOs and lead engineers, handling objections with confidence, and building trust with technical stakeholders.</li> <li>Problem-Solving Mindset: You don't just answer questions—you uncover underlying needs and propose creative, compliant solutions across multiple jurisdictions.</li> <li>Travel Flexibility: Willingness to travel for client meetings and internal alignment.</li> </ul> <p><strong>Attributes We Value</strong></p> <ul> <li>Builder Mentality: You thrive in "zero-to-one" environments and enjoy rolling up your sleeves to solve ambiguous problems.</li> <li>Curiosity: You constantly ask "why" and dig deep to understand client businesses, not just their technical

requirements.</li> <li>Humility & Collaboration: You know that the best solutions come from teamwork—internally with sales, product, and engineering, and externally with clients.</li> </ul> <h3> </h3> <h3>

Responsibilities</h3> <p><strong>1.⁠ ⁠Technical Pre-Sales Solution Design</strong></p> <ul> <li>⁠Partner with the regional/global sales team to understand prospect needs and design tailored payment solutions leveraging Xendit's full product suite (acquiring, FX, payouts, stablecoin remittances).</li> <li>Conduct technical discovery sessions with prospective clients (CTOs, Heads of Product, Lead Engineers) to map their infrastructure and identify integration

requirements.</li> <li>Architect solutions that address complex cross-border flows between regional/global and Southeast Asia, ensuring compliance and optimal commercial outcomes.</li> <li>Deliver compelling product demonstrations and technical presentations to both technical and non-technical audiences.</li> </ul> <p><strong>2.⁠ ⁠RFP / RFI Support & Technical Documentation</strong></p> <ul> <li>Lead the technical response for RFPs and RFIs from regional/global enterprise clients </li> <li>Prepare solution diagrams, integration guides, and technical proposal documents that clearly articulate Xendit's value proposition</li> <li>Collaborate with legal and compliance teams to address technical and regulatory questions during the sales cycle</li> </ul> <p><strong>3.⁠ ⁠Proof of Concept (POC) & Integration Advisory</strong></p> <ul> <li>Scope and manage technical proof of concepts (POCs) for complex enterprise opportunities</li> <li>Guide clients through sandbox testing and integration planning, reducing time-to-go-live</li> <li>Act as the trusted technical advisor during the sales process, building confidence in Xendit's platform and capabilities</li> </ul> <p><strong>4.⁠ ⁠Voice of the Customer to Product</strong></p> <ul> <li>Capture and synthesize client feedback, technical

requirements, and feature requests to share with Xendit's product and engineering teams</li> <li>Stay ahead of competitor solutions and market trends regionally/globally - SEA payments corridor, providing insights to inform product roadmap decisions</li> <li>Contribute to internal knowledge bases, playbooks, and enablement materials for the broader commercial team</li> </ul> <p><strong>5.⁠ ⁠Cross-Functional Collaboration</strong></p> <ul> <li>Work closely with Account Executives to develop account strategies and identify upsell/cross-sell opportunities</li> <li>Partner with Customer Success and Integration teams to ensure smooth handoffs and long-term client satisfaction</li> <li>Collaborate with global Pre-Sales peers to share best practices and scalable solution patterns</li> </ul> <p>Do whatever it takes to make Xendit succeed!</p> <p><strong>

Why Join Xendit?</strong></p> <ul> <li>Impact at Scale: You won’t be a small cog in a giant machine. You will own a significant book of business that directly impacts Xendit’s regional growth</li> <li>Licensed Infrastructure: Sell more than just a gateway. You have acquiring, remittance , banking, and lending licenses as your arsenal</li> <li>Culture of Builders: We are a team of doers. We hire people who want to build, not just maintain.</li> <li>Accelerated Career Growth: We promote from within and offer high-visibility projects with direct exposure to global leadership</li> </ul>