About the role
WHO WE ARE 🌍 We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide. WHO WE'RE LOOKING FOR 🌟 We are looking for a Senior Partner Development Manager to own and scale Manychat’s most important external relationship — Meta. In this role, you will act as the “GM” of the Meta partnership — the primary external point of contact and the internal quarterback ensuring we deliver on shared goals across Instagram, WhatsApp, Messenger, and emerging Meta surfaces. This role requires a highly strategic operator who understands Meta’s ecosystem deeply, can navigate complex stakeholder environments, and can translate partnership opportunities into tangible product and business outcomes.
WHAT YOU'LL DO 🚀 Own the strategic Meta relationship across all platforms and product surfaces Build relationships across all levels of Meta — from working-level partnerships & product teams to senior stakeholders in Partnerships, GTM, Product, and Creator. Develop and drive a multi-year partnership framework: joint roadmaps, co-investment, co-marketing programs, and shared success metrics Negotiate commercial terms for partnership incentive programs Identify and unlock new product opportunities across Meta's evolving platform ecosystem Coordinate cross-functionally with Product, Engineering, Marketing, and Operations to ensure partnership commitments are delivered Monitor platform changes, policy shifts, and competitive dynamics to proactively manage risk and surface opportunities WHAT YOU'LL BRING 💥 10+ years in strategic partnerships or business development, with direct experience working with or within Meta/Facebook Deep understanding of Meta's organization, platform ecosystem, and how partnership decisions get made Track record of managing complex, multi-stakeholder platform relationships at both executive and operational levels Strong commercial acumen — experience structuring deals, negotiating co-investment, and managing partner economics Familiarity with the creator economy, social commerce, messaging, or marketing automation Ability to work cross-functionally and influence without authority across Product, Engineering, and Marketing teams Strong strategic thinking and data-driven decision making skills Excellent communication skills — comfortable presenting to C-level audiences internally and externally Willingness to travel for partnership summits, events, and relationship-building WHAT WE OFFER 🤗 We care deeply about your growth, well-being, and comfort: 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow. 💙 Comprehensive medical, dental, and vision coverage for you and your dependents. 🪴 Hybrid work and generous leave options to prioritize your work-life balance. 🍽️ In-office
