Field Support Agent - Full time

<div class="content-intro"><p>Ever imagined saying, “I helped launch the future of transportation”?</p> <p>We’re rewriting the rules of urban mobility. At Vay, customers tap a button and a car arrives - with no one inside - powered by our world-first Remote Driving technology on real public streets.</p> <p>We’re live in Las Vegas and scaling fast, powered by a strategic investment of up to $410 million from <a href="https://www.grab.com/sg/">Grab</a>. Our mission is simple: replace private car ownership with a faster, cleaner, door-to-door mobility model. If you want to build something real, visible, and genuinely transformative, you’ll feel right at home here.</p> <h4><strong>What’s happening at Vay</strong></h4> <ul> <li>First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.</li> <li>We've partnered with <a href="https://kodiak.ai/">Kodiak</a> to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.</li> <li>We’ve completed over 150,000 trips so far and are busy multiplying our Las Vegas fleet just to meet demand!</li> <li><strong>...And soon we’ll be expanding across the US & Europe 🚀</strong></li> </ul></div><h4><strong>Why this role is exciting </strong></h4> <p>This is your chance to be at the forefront of one of the most exciting technology projects in the world. As a <strong>Field Support Agent</strong>, you’ll play a critical role in bringing cutting-edge autonomous driving technology to life. You’ll work hands-on with our vehicle fleet, making sure they’re ready for action - clean, charged, rebalanced, and road-ready. You'll also contribute directly to testing and training processes, all while supporting a groundbreaking mobility solution in the vibrant city of Las Vegas.</p> <p><strong>The pay for this role is $15 per hour plus performance based

bonus structure and is paid bi-weekly.</strong></p> <h4><strong>What you'll be driving</strong></h4> <ul> <li>Rebalancing vehicles to key locations across Las Vegas to ensure optimal fleet availability</li> <li>Charging, cleaning, and performing quality checks on vehicles to deliver the best customer experience</li> <li>Acting as a safety driver during vehicle training and testing sessions</li> <li>Completing checklists and documentation to certify vehicles are safe and ready for on-road deployment</li> <li>Occasionally delivering vehicles directly to customers and assisting with pickups</li> </ul> <p><strong>What are we looking for</strong><strong> </strong></p> <ul> <li>A responsible and safety-conscious driver with a valid US driver’s license (must've held your license for a minimum of 2 years)</li> <li>Flexibility on shift patterns </li> <li>Ability to pass a drug screening, including THC</li> <li>Organized, reliable, and detail-oriented, with a strong troubleshooting mindset</li> <li>An interest in autonomous vehicles and future mobility</li> <li>Resilient and comfortable working in a dynamic, tech-forward environment</li> </ul> <h4><strong>Why choose Vay</strong></h4> <p>💪 A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.</p> <p>🌍 Huge scope for impact in a fast paced environment</p> <p>🌴 Paid Vacation Days</p> <p>🎫 401(k) programme</p> <p>🏥 Health, Dental & Vision Insurance </p> <p>🚗 All Vay team members receive 30% off their Vay rides</p> <p>🛍️ Exclusive external discounts</p> <p>🎊 Regular team events throughout the year</p> <p>🍎 Snacks & Drinks in our Las Vegas office </p> <p> </p><div class="content-conclusion"><p class="p1">For more information on Vay’s physical demands, working environments and safety

requirements, you can review this <a href="https://docs.google.com/document/d/1swEohclBwsOgx37G4NHE2szYCA6avS_aQX_WSJ7Ih8k/edit?tab=t.0#heading=h.6dlrur2mwcd9">link</a>. We’ll also cover anything specific to this role during the first interview.</p> <p class="p1">We’d love to stay connected for future opportunities, so feel free to include your LinkedIn profile when you apply.</p> <p class="p1">We welcome applications from all backgrounds and experiences. If you’re excited about shaping something truly groundbreaking, we’d be happy to hear from you.</p> <h4 class="job-modal__content-heading"><strong>Curious to experience Vay yourself? In Las Vegas? Use the code <em data-start="289" data-end="303">VAYCANDIDATE</em> for $10 off your first trip in Las Vegas! Download the "Vay" app from the Apple or Google Play store & off you go! </strong></h4></div>