About the role
Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence.We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.Why Gravitee?The Mission: We are bridging the gap between traditional tech and the new frontier of AI Security.The Momentum: We combine the credibility of a market leader with the high-octane speed of a startup.The DNA: We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology.The RoleWe are looking for an organised, proactive and people-focused People & Office Coordinator to support our People function and oversee the smooth day-to-day running of our London office.This is a varied role combining HR coordination, employee lifecycle administration and office management. You will help ensure that employees receive a consistent and well-organised experience, that our HR records and processes are accurate, and that the London office is a welcoming and effective place to work.You will work closely with the Head of HR and the wider People team, supporting employees and managers across multiple locations.
The role would suit someone who enjoys improving how things work, takes ownership of detail and is comfortable balancing planned priorities with the changing needs of a growing business.What You’ll Be DoingPeople and HR coordinationCoordinate core employee lifecycle processes, including onboarding, probation, contractual changes, promotions and offboarding.Prepare employment contracts, offer documentation, employee letters and other standard HR correspondence.Ensure employee information and documentation is accurately recorded and maintained in HiBob and the appropriate employee files.Coordinate pre-employment checks, references and right-to-work documentation.Support the delivery of a consistent onboarding experience, including arranging induction activities, coordinating with managers and ensuring required tasks are completed.Maintain HR trackers, employee records and workflow checklists, following up with employees and managers where information or action is outstanding.Support the administration of
benefits, leave and other employee programmes.Respond to routine employee and manager queries, escalating more complex matters to the appropriate member of the People team.Provide administrative support for performance, disciplinary, grievance and other employee-relations processes, ensuring records and correspondence are complete and stored appropriately.Support periodic audits of employee documentation and help remediate missing or incomplete records.Assist with the preparation of HR reports, people data and regular updates.Help document standard operating procedures so that recurring People processes are clear, consistent and not dependent on individual knowledge.Identify opportunities to simplify, standardise or automate recurring HR administration and workflows using AI.London office coordinationTake ownership of the effective day-to-day running of the London office.Act as the main point of contact for employees, visitors, building management.Coordinate office snacks, equipment, access, team lunch orders.Monitor office-related issues and ensure they are resolved promptly through the appropriate internal or external contacts.Support workplace health and safety activities, office documentation and required checks.Coordinate office events, employee activities, meetings and occasional team visits.Support new joiners with office access, equipment coordination and their first-day experience.Gather employee feedback and recommend practical improvements to the workplace experience.Wider team supportWork collaboratively with the wider People team to ensure
responsibilities and handovers are clear.Support priority People projects, including onboarding improvements, process documentation and employee-file due diligence.Provide coordination support during periods of increased workload or organisational change.Maintain discretion and confidentiality when handling sensitive employee and business information.Contribute to a responsive, organised and service-focused People function.Essential SkillsYou will be someone who enjoys taking ownership, creating order and helping both employees and teams work more effectively.You will ideally have:Previous experience in an HR, People, office or operations coordination role. Tech scale up experience advantageous.Experience supporting employee lifecycle processes and maintaining HR documentation.Strong organisational skills, with the ability to manage several priorities and follow tasks through to completion.Excellent attention to detail and confidence working with sensitive information.Clear and professional written and verbal communication skills.A practical, proactive approach to identifying and resolving problems.The confidence to follow up with employees, managers and senior stakeholders when actions are outstanding.Experience using an HR information system; experience with HiBob would be advantageous.Good working knowledge of Microsoft Office or Google Workspace.An understanding of the importance of accurate records, confidentiality and consistent HR processes.The ability to work independently while knowing when to seek guidance or escalate an issue.Experience working in a growing, international or technology-led business would be beneficial. A CIPD qualification, or an interest in working towards one, would be desirable but is not essential.Who Thrives HereOur growth is powered by people who bring passion to their craft, professionalism to their execution, and a commitment to excellence. You’ll thrive here if you:Care deeply about high-quality output and brand clarity.Are curious, adaptable, and energized by the fast-moving AI landscape.Take full ownership of your projects from concept to completion.Value a culture of openness, collaboration, and constant evolution.
Bonus points if you’ve worked with APIs, cloud-native platforms, AI-enabled systems, or open source, but curiosity matters most.Life at GraviteeAt Gravitee, we invest in humans, not just roles.You’ll get:Competitive medical coveragePension / 401k program options25 days holiday + in-country national holidays3 mental health days + wellness allowanceYour birthday off 🎉Professional development budget to fuel your growthHybrid work culture with hubs across regionsQuarterly team events + annual offsite at an exciting locationA meaningful, progressive, global company culture that is as fun as it is hardworkingEndless growth opportunitiesAt Gravitee, we believe diverse perspectives make better products and stronger teams.At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.By clicking submit below, you consent to allow Gravitee to store and process the personal information submitted above.
About Ambassador Labs
Ambassador makes tools that fuel growth by optimizing software development with APIs. The company’s flagship product, Blackbird API Development Platform, builds on the success of previous innovations, Edge Stack API Gateway and Telepresence, to improve the velocity, quality, and security of API development and delivery in today’s complex modern infrastructures. Founded in 2014, Ambassador is a remote company backed by top investors, including Insight Partners and Four Rivers Group. Learn more at www.getambassador.io.
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Job details
Location
London, UK
Funding
Total raised
$50.9M
Last stage
Growth
Investors
Founders
Rafael Schloming
Co-Founder
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.
