Implementation Manager/Director

New York, NY

About the role

About DualEntry Founded in 2024, DualEntry is one of the world’s fastest-growing AI startups. At DualEntry, the future of finance is being written today. ERP is one of the largest fintech markets in the world ($220,000,000,000+). Yet, tens of thousands of companies are still using on-premise systems, and the industry has not seen new entrants in more than 30 years. Our AI-native ERP lets accounting teams achieve more in less time. $5M-ARR businesses to NYSE-listed companies trust DualEntry to automate away manual data entry work with AI. We’re finally making the one-person finance team a reality and putting the pain of legacy ERPs from the 1990’s in the past. We operate with urgency and ownership. We move fast. Why This Role Matters Now Since starting 18 months ago, we’ve raised $100,000,0000+ from world-class investors such as Lightspeed Venture Partners, Khosla Ventures, Contrary Ventures and Google Ventures, as well as more than 20 angel investors who’ve built, scaled, and exited some of the most impactful companies of the last decade. We got there by moving incredibly fast and hiring an exceptionally sharp, hard-working and deeply committed team from leading tech and accounting companies - Ramp, Meta, Microsoft, Lyft, PwC, Deloitte, J.P. Morgan, Bloomberg, Sage, Xero and Intuit. And some of us don't have a fancy logo on our resume and are here for a shot to prove ourselves. We’re a small team, growing fast with huge momentum - join early. As our Implementation Manager/Director , you'll own and scale our ERP implementation function, leading customers from onboarding through go-live while building the processes and team needed to deliver successful implementations at scale. This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar. 📍 Location: New York City HQ, 7 World Trade Center Where you'll create impact You’ll own end-to-end ERP implementations and long-term customer relationships You’ll deliver best-in-class onboarding, go-live execution, and ongoing CX excellence You’ll collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback You’ll establish and evolve implementation methodologies, processes, and operational standards You’ll challenge the status quo of what world-class ERP customer success looks like You’ll drive outcomes that meaningfully accelerate customer adoption and satisfaction Meet

the team Natalee took a customer live in 3 weeks, created an onboarding implementation playbook driving best practices and milestones, which standardized our project methodology. Nathan inherited 4 complex implementations in his first month, took 2 of them live (put a detailed plan together for the other two), and used Claude to build an internal implementation tracker. Petro personally manages 20 customers (and growing), he is an SME in complex tax situations and our customers have praised him as a “true gentleman”! What sets you up for success Hardcore work ethic and high agency 7 years of experience in ERP implementations, ERP functional consulting, or accounting/advisory Strong preference for an accounting or audit background (CPA or Big 4 is a major plus) Deep understanding of ERP systems, finance workflows, and implementation best practices You’re a customer-service extraordinaire who loves solving complex problems You thrive in fast-moving, early-stage environments with high ownership Expertise in Accounting, audit, ERP systems, CPA Why you’ll thrive here Significant equity ownership in one of the top AI companies in the world You’re joining early and will grow with DualEntry Your feedback shapes the product directly High-speed culture High-trust environment with high expectations Ambitious mission - ERP is one of the largest B2B software markets in the world ($220bn per year), this is a once in a lifetime opportunity to build the next generation ERP in an industry that has not seen new entrants in 30+ years

Compensation &

Benefits Equity : $35,000 - $50,000 Base Salary: $200,000 - $280,000 Commission: $15,000 - $45,000 15 PTO days + 12 public holidays Full medical, dental & vision insurance Commuter

benefits 401k

benefits On-site team culture - high collaboration, no bureaucracy “Join us to redefine ERP implementations, and raise the bar for yourself, your team, and your customers!” Nathan Kim, CPA - Implementations Lead

About DualEntry

DualEntry is building the OS for finance.

Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry is the first ERP built AI-native from the ground up, automating accounting from data entry to close so finance teams move faster, spend less, and incur less risk.

Founded in 2024 by two experienced entrepreneurs who previously built a $100M-revenue business, DualEntry has raised $100M+ from Lightspeed Venture Partners, Khosla Ventures, and Google Ventures in just two years. Their customers range from enterprises with $5M in annual revenue to NYSE-listed businesses.

DualEntry combines AI agents, real-time accounting workflows, and next-day ERP migrations into a platform designed to replace manual accounting operations at scale. Mid-market enterprises that have outgrown starter cloud and on-premise finance systems choose DualEntry to scale to IPO — handling multiple entities, multiple currencies, real-time reporting, and high transaction volumes on one customizable platform.

Culture: DualEntry hires outliers — people who have achieved difficult things, in their careers or beyond. The team includes leaders, former professional athletes, Broadway performers, UFC training partners, and community builders. It's a high-speed, high-trust environment with high expectations, collaborative in-office culture, and no bureaucracy.

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Job details

Salary

$200,000 - $280,000

Location

New York, NY

Company

NameDualEntry
Industrysoftware_development, finance, fintech, ai, enterprise, financial_services
Team Size70

Funding

Total raised

$100M

Last stage

Series A

Investors

Lightspeed Venture Partners
Khosla Ventures
GV (Google Ventures)
CContrary
VVesey Ventures

Founders

SN

Santiago Nestares

Co-Founder & CEO

LinkedIn
Benedict Dohmen

Benedict Dohmen

Co-Founder

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.