About Strella Strella is an AI-native Voice of Customer (VoC) platform built for private equity teams and their portfolio companies. We combine primary research (including AI-moderated interviews) with automated analysis to turn customer conversations into clear, decision-ready insights—faster and with less manual effort than traditional surveys, expert calls, or spreadsheet-heavy synthesis. We’re building the automation layer for market work in PE: a system that makes it easy to source feedback, run research, synthesize findings, and turn insights into action across diligence and value creation. The goal is always-on, defensible customer truth that plugs into the PE workflow and helps teams move from “collect data” to “make the call” with speed and confidence. What you’ll do Own 2–4 high-impact, ambiguous workstreams at a time (e.g., diligence research ops, customer onboarding, GTM ops, partnerships), from problem framing → execution → measurable outcomes. Be customer-facing: join calls, run working sessions, and translate customer pain into clear product and go-to-market priorities. Influence strategy and the roadmap: synthesize customer + market signals into crisp recommendations on ICP, pricing/packaging, and what we build next. Build scalable systems: partner with engineering to automate workflows and ship tooling that removes repetitive work over time. Turn repeatable wins into a playbook: codify best practices, templates, and “how we do this” docs that make
the team faster. Act as a force multiplier for the founders—identify the bottleneck, then fix it. Who we’re looking for Experience: 3–6 years total (or equivalent), with demonstrated ownership of ambiguous, fast-moving workstreams. Background: consulting, strategy & ops, product, growth, analytics, or customer-facing roles—especially in high-velocity environments (consulting, startups, or scrappy teams). Exposure to PE is a plus, not a requirement. Execution strength: proven ability to drive projects from 0→1 with minimal oversight, strong judgment, and high accountability. Analytical + structured: comfortable with Sheets/Excel, basic data analysis, and turning messy inputs into clear storylines and recommendations. Communication: clear writer and facilitator; able to align stakeholders and move decisions forward without heavy process. Builder mindset: bias toward action, high attention to detail, and a willingness to jump in wherever the work is highest-leverage.
Nice to have Exposure to private equity, diligence, or voice-of-customer / research workflows. Experience working closely with engineers (spec writing, QA, iterating on tooling). Comfort prototyping with AI tools (e.g., “vibe coding” lightweight scripts/workflows). Why this role Work directly with the founders on company-defining initiatives. Own meaningful projects end-to-end with high autonomy and high accountability. Help build the operating system and playbooks that scale Strella. High growth trajectory: opportunity to lead workstreams and manage a team over time.
Compensation
Compensation is role-dependent and includes competitive cash, equity, and
benefits. Let’s talk.
Salary
$75,000 - $130,000
Location
New York City, Strella HQ (New York City) + 1 more
Experience
3+ years
Total raised
$18.0M
Last stage
Series A
Investors
Priya Krishnan
Co-Founder & COO
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.