About the role
Technical Account Manager, Publishers Technical Account Manager, Publishers About Disco Disco powers a next-generation commerce media network that connects over 1,000 eCommerce advertisers to consumers on some of the world's most recognizable retail platforms, including Mindbody, Gopuff, Fabletics, and Knitwell Group (Chico's, Talbots, Lane Bryant). When a consumer books a yoga class or buys a new pair of jeans, Disco's recommendation engine surfaces relevant, brand-safe offers from other consumer brands — turning everyday transactions into meaningful moments of discovery. Since launching in 2021, we've raised $26M from leading investors including Felicis Ventures, Bessemer Venture Partners, Shopify, Sugar Capital, RiverPark Ventures, and Indicator Ventures. Today, Disco's network spans 1,000+ advertisers and publishers, driving over $1B in GMV across 150M+ permissioned U.S. shopper profiles.
About
the role Disco is seeking a technically fluent, commercially sharp Technical Account Manager to join our growing Publisher team. This is a dual-mandate role: you'll partner with Sales during the pre-sales cycle to evaluate technical fit, scope integrations, and win enterprise deals — then own the post-sale relationship to ensure those publishers launch successfully and scale their ad revenue yield over time. You'll be the technical authority in the room with prospects and the strategic operator who keeps accounts healthy and growing post-launch. That means everything from setting up initial integrations and walking through API documentation, to running QBRs, identifying upsell opportunities, and navigating commercial renewals. The ideal candidate is as comfortable reading API documentation as they are presenting to a VP of Product or a Chief Revenue Officer.
What you'll do Pre-Sales Technical Consulting Partner with Account Executives as the technical voice in enterprise sales cycles — evaluating publisher environments, scoping integration
requirements, and building confidence in Disco's technical capabilities. Lead solution design conversations, mapping publisher data infrastructure (first-party data signals, transaction events, identity attributes) to Disco's recommendation and bidding architecture. Build and deliver compelling technical demos, proof-of-concept environments, and integration documentation tailored to each prospect's stack. Create repeatable pre-sales assets including technical FAQs, integration playbooks, and RFP response templates that help
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