Care Coordinator

What We're Looking For:

Qualifications &

Requirements Required 3+ years of experience in remote patient scheduling, healthcare support (telehealth or digital health strongly preferred). Fluency in healthcare terminology and comfortable navigating clinical concepts. Experience in health insurance navigation and confident in explaining

benefits and cost-sharing to patients. Technically proficient in EMR/EHR and CRM platforms (Salesforce, Athena Health) and tools such as Zoom, Slack, and Google Workspace. Exceptional verbal and written communicator who can be both efficient and empathetic. Highly organized, detail-oriented self-starter who works independently and requires minimal supervision. Preferred Experience working in telehealth or a digital health environment. Strong critical thinking skills with the ability to triage accurately and escalate appropriately. Experience in a high-growth startup or mission-driven healthcare organization.

Compensation &

Benefits Salary Range: $45,000 – $52,000 (commensurate with experience) Health

Benefits: Employer-sponsored medical, dental, and vision coverage Time Off: Unlimited PTO + 11 paid company holidays Retirement: Eligibility to contribute to 401(k) Work Style: Remote-first flexibility Growth: Tailored professional development opportunities as we scale Life Concierge: Access to Overalls, because we know life happens About Oshi Health Oshi Health is a virtual digestive health practice on a mission to transform GI care. We combine compassionate, multidisciplinary care with innovative technology to help people with chronic digestive conditions get the answers and relief they deserve. When you join Oshi, you're joining a team and a mission that's changing what great healthcare looks like. Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a whole-person approach to diagnosing, managing, and treating digestive health conditions. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. For Every Oshi Team Member We Want: Genuine passion for improving patient lives and transforming GI care Strong communication skills and emotional intelligence Comfort in a fast-paced, remote-first, mission-driven environment

Compensation Range $45,000 — $52,000 USD Note: This job description serves as a general overview and may be subject to change based on organizational needs and

requirements. Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions. Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law. This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training,

compensation,

benefits and retirement. For more information, visit us at www.oshihealth.com Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to [email protected] , and we’ll confirm whether you’re engaging with one of our Oshi teammates!

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