About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike. At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar. Position Summary Kaseya is seeking an experienced, strategic, and highly customer-focused Senior Staff Product Manager to lead the vision, strategy, and execution of key product initiatives across our IT Complete portfolio. This role is responsible for driving long-term product strategy, influencing executive stakeholders, and delivering innovative solutions that create measurable business impact. As a senior individual contributor, the Product Manager will partner closely with Engineering, Architecture, Design, Sales, Marketing, Customer Success, and Executive Leadership to define market-leading products that address the evolving needs of MSPs and IT professionals. This role requires strong technical acumen, exceptional business judgment, and a proven track record of delivering successful SaaS products at scale. Key
Responsibilities Define and drive multi-year product vision, strategy, and roadmap aligned with Kaseya's corporate objectives. Identify market opportunities through customer engagement, competitive analysis, industry trends, and data-driven insights. Own complex product initiatives spanning multiple teams, business units, and technology platforms. Translate customer and business
requirements into clear product specifications, user stories, and prioritization frameworks. Partner with Engineering and Architecture teams to deliver scalable, secure, and high-performing solutions. Lead roadmap planning and investment decisions based on business value, customer impact, and technical feasibility. Establish metrics and KPIs to evaluate product success and drive continuous improvement. Influence executive decision-making through thoughtful product recommendations and business cases. Champion customer-centric product development practices across the organization. Collaborate with Sales, Marketing, and Customer Success teams to support go-to-market planning, product positioning, and customer adoption. Mentor and provide guidance to Product Managers across the organization. Serve as a product thought leader internally and externally through customer engagements, conferences, and strategic partner discussions. Required
Qualifications Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field. 10+ years of Product Management experience, including ownership of product strategy, roadmap development, and product delivery. Demonstrated success launching and scaling complex SaaS, cloud, enterprise software, or technology products. Strong understanding of Agile product development methodologies and software development lifecycles. Proven ability to influence executive stakeholders and lead cross-functional teams without direct authority. Exceptional analytical, strategic thinking, communication, and stakeholder management skills. Experience using data and customer insights to drive product decisions and business outcomes. MBA or advanced degree preferred. Experience in IT management, cybersecurity, MSP, automation, or enterprise technology solutions. Product Management certifications (CSPO, Pragmatic Institute, Product School, or equivalent).
Compensation: CAD 200,000.00 - 210,000.00 + 10% annual
bonus Location: Vancouver or Toronto Office Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Kaseya is a leading provider of IT automation software for IT service providers and public and private sector IT organizations. Kaseya's IT automation platform allows IT professionals to proactively monitor, manage, and maintain distributed IT infrastructures remotely, easily, and efficiently with one integrated web-based platform.
Kaseya's integrated web-based platform is complete, powerful, secure, and easy to deploy and administer. The Kaseya managed service platform is designed for IT administrators who need to reduce complexity and increase productivity, and managed service providers that want to pass those benefits to their customers and increase their own profit margins.
Features:
Our IT Automation Software is easy to integrate and implement. The software saves users time and increases staff productivity of businesses. This decreases production errors and increases productivity, allowing users to focus their time on the needs of their clients. Kaseya gives businesses the tools and technology to completely automate and improve their IT services.
Kaseya's K2 Patch Management Software can eliminate time-consuming tasks such as updating and securing networks in multiple locations and domains. With K2, IT professionals will be able to automatically keep servers, workstations, and remote computers updated with the latest security patches and software updates. Our patch management feature is able to make automatic and recurring patch scans, approve or deny patches, automate easy and fast patch deployment, interactively manage patches, flexibly configure patch management, and give comprehensive, scheduled reports.
With Kaseya's Audit and Inventory feature, you are able to track every system you are managing. With this feature, we are able to work with inventory quickly with every workstation and mobile computer on each network. Tracking every system can be done remotely at any location. The Audit and Inventory feature lets you have complete hardware and software inventory across the network.
Kaseya's System Monitoring Software provides user-defined monitoring for all the managed systems on the user's network. With the help of automated alerts, the user receives instant notification of changes and/or problems. The easy and fast set-up gets the software up and running in minutes with no software to install. It monitors servers, workstations, remote computers, Windows Event Logs, and applications. The software's automated LAN discovery and comprehensive reports keep the organization running smoothly and help ensure network security and productivity.
Our PC Remote Access with Live Connect is a fast and secure solution for any network's machines. IT professionals can access servers and workstations with ease without affecting the productivity of other users. Kaseya works on a web-based management platform which allows a single machine to have full control over all endpoints. Live Connect has the tools to do anything and everything with an agent directly.
Kaseya provides Remote Backup Software and disaster recovery for servers, desktops, and workstations. Our remote backup software offers protection, security, and peace of mind for businesses that want to ensure the recoverability of their electronic data. Our backup provides real-time programmed disk remote backup, file-level remote backup, disk imaging, monitoring, and bare metal restore.
Our Endpoint Security Software advises your system's spyware and adware to review any unwanted applications. For example, if there is something detected and pops up as a warning, anti-virus software will block and remove access to that specific program.
The Kaseya IT Management Monitoring Platform provides proactive, user-defined monitoring with instant notification of problems or changes. Receive a system alert when critical servers go down, users alter their configuration, or a possible security threat occurs. We provide IT professionals with the tools they need to proactively manage their systems and keep the organization running efficiently.
With Kaseya's Remote Control Software, IT professionals can quickly access servers, workstations, and mobile computers. Kaseya G1 is able to work behind firewalls and NAT as well. The remote control software can increase productivity and responsiveness by allowing access to computers from anywhere with a standard web browser.
Kaseya's Desktop Migration feature gives users a 3-step process in order to swap users on an existing computer. Kaseya desktop migration backs up all files, restores previous account information, and migrates single users or multiple users for one machine or many machines on a scheduled basis. Kaseya users never need to wonder what state each machine is in during the migration process.
Salary
CA$200,000 - CA$210,000
Location
Vancouver, BC
Total raised
$500M
Last stage
Growth
Investors
Mark Sutherland
Co-Founder
Paul Wong
Co-Founder
Fred Voccola
Co-Founder & Former CEO (now Vice Chairman)
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.