Technical Operations Engineer

Remote

About the role

About Stripe

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

Responsibilities

  • Become a domain expert in Connect and Risk and Compliance areas of Connect.
  • Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes.
  • Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations.
  • Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe.
  • Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
  • Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.

Who you are

Minimum requirements

Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.

Must also have 2 years of experience in each of the following:

  • Developer tools including git;
  • Scripting and automation skills including Ruby and Python;
  • Writing tooling and automation, including testing and idempotency;
  • Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
  • Incident response, on-call rotations, runbooks, and postmortem processes; and
  • Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.

Salary: $137,000.00 - $205,600.00 /yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

100% Telecommuting permitted.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75

#LI-DNI

About Stripe

Launched out of Y Combinator’s 2009 Summer batch, Stripe is a global technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies—use our software to accept payments and manage their businesses online Stripe is a proud partner of YC companies—from Airbnb (S09) to Defog (W23)—to help them grow their businesses and increase the GDP of the internet.

Other roles at Stripe

Interested?

Let me introduce you to the founders.

Skip the process

Refer someone

Know someone great for this role?

Share your link. If they get hired through Standout, you get $3,000.

Job details

Location

Remote

Company

NameStripe
IndustryBanking as a Service
Team Size7000

Funding

Total raised

$6B

Last stage

Growth

Investors

Sequoia Capital
Andreessen Horowitz
Thrive Capital
General Catalyst
Founders Fund

Founders

JC

John Collison

President & Co-founder

LinkedIn
Patrick Collison

Patrick Collison

CEO & Co-founder

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.