About the role
About Amperos Health Amperos Health is healthcare's first AI-native denial management and revenue recovery platform. Our agentic AI works claims end-to-end, from portal follow-ups and payor calls to appeals and medical records, so providers can resolve more denials, recover more revenue, and focus on what matters most: serving patients. We just closed a $16M Series A led by Bessemer Venture Partners, with continued participation from Uncork Capital and Neo. We're still small, still early, and going after a $260B+ problem that's only getting worse. If you want to work on hard problems that matter, alongside people who care deeply about the mission (and each other), we'd love to meet you.
About
the Role We're looking for a Senior AR Specialist to join our client onboarding team — a small group of experienced billers who deploy to new client go-lives, stabilize the engagement, and build the operational playbook that the permanent team inherits. This is not a traditional billing seat. You'll rotate across clients, specialties, and payer environments. You'll be the first person to work claims in a new client's system, the one who documents what works and what doesn't, and the voice on client calls during the most critical phase of every engagement. You'll pressure-test our AI tooling against real claims and feed specifics back to engineering — not vague feedback, but actionable detail that shapes the product.
The role demands deep RCM knowledge, fast adaptation to unfamiliar systems, and a bias for action.
What You'll Do Deploy to new client go-lives and work claims end-to-end in the client's PMS and the Amperos workqueue from day one Participate in client onboarding calls and provide claim-level feedback on workflows and tooling Bridge the production gap while permanent associates ramp to full capacity Work across multiple practice management systems and payer portals with minimal ramp time Identify gaps in client-provided SOPs and escalate with specific recommendations Execute claim follow-up, denial resolution, appeals, and payer calls per client-specific SOPs Document every workflow, exception, and payer-specific nuance — these become the SOPs and training materials for the permanent team Pressure-test Amperos's AI agents against real claims and surface product issues to engineering with enough detail to act on immediately Conduct QA reviews of permanent BA work during the transition and flag quality gaps before
