About the role
Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission We are looking for a Senior Staff Data Platform Engineer to elevate the systems that power trusted decision-making at Zocdoc. In this high-impact role, you will define platform standards, lead complex cross-domain initiatives, and shape the future of our analytics and data infrastructure. Your work will ensure our data ecosystem is secure, reliable, compliant, performant, and cost-efficient—enabling teams across Product, Engineering, Operations, and Leadership to move confidently with trusted insights. This is a senior individual contributor role open to remote candidates across the United States. You’ll enjoy this role if you are… Motivated by designing scalable data platforms that serve hundreds of stakeholders. Passionate about building clean, governed, and secure data systems. Known for improving reliability, performance, and cost efficiency. Comfortable operating as a technical authority without formal management. Energized by raising standards across analytics, infrastructure, and governance. Interested in solving complex data challenges in healthcare. Your day to day is… Architecting and improving orchestration, monitoring, and data reliability systems. Defining modeling, semantic layer, and governance standards across teams. Optimizing warehouse performance and reducing compute spend. Implementing secure access controls and strengthening compliance practices. Partnering with Engineering to improve upstream data quality and contracts. Leading cross-functional initiatives that modernize and future-proof Zocdoc’s data platform. Mentoring engineers and guiding architectural decisions. You’ll be successful in this role if you have… 10+ years of experience in Data Engineering, Analytics Engineering, Platform Engineering, or Backend Software Engineering. Operated at Staff-level scope with cross-team technical influence. Expert SQL skills and strong proficiency in Python or similar languages. Deep experience with Snowflake, BigQuery, Redshift, or similar warehouses. Hands-on experience with dbt and orchestration tools like Airflow or Dagster. Experience improving pipeline reliability, observability, and system performance. Proven ownership of warehouse cost optimization. Experience implementing secure data access patterns and working in regulated environments. Strong communication skills and ability to influence across technical and non-technical stakeholders.
