About the role
Location: Bangalore (Work from office) About NovaBenefits: NovaBenefits is on a mission to provide the best in class health and wellness
benefits for employees in India. We envision that a vast majority of the county's population will get better access to high-quality healthcare through their employers. We are a tech-first company and believe that technology can make this vision a reality by offering a 10x better experience and fixing the broken processes for all stakeholders - Employees, Employers, HR admins, Insurers, and Healthcare providers. Nova
Benefits has been co-founded by Yash Gupta (IIT Delhi - Comp Sci, Samsung Korea) and Saransh Garg (IIT Bombay, BCG, Accel, Y-Combinator). We are backed by the top venture funds in the country - BVP, SIG, Better Capital, Titan Capital, and Multiply Ventures. Visit our website here: https://www.novabenefits.com/
About
the Role: We are seeking a relationship management expert from the insurance space. In this role, you will be responsible for building meaningful and lasting relationship with clients by enabling end to end monthly endorsements, conducting business reviews, and preventing escalations. Roles &
Responsibilities: You will own and improve upon: Drive end-to-end monthly endorsements for your clients meeting standard
requirements on TAT and quality Act as a partner to our ICPs such as HRs, Admin leads, and Finance officers to make the best use of Nova’s platform and processes Communicate proactively alongside required follow ups with clients and partners to accelerate outcomes Manage escalations, conduct quarterly business reviews and do everything that is required strategically for retaining clients
Requirements: You have/are: 1-2 years of experience in driving insurance endorsements and have required relationships/network within the insurance industry Strong spoken and written communication skills in English Highly detailed oriented and knows how to build meaningful relationships Knows basics in MS Excel and have an inclination to data. Comfortable with tools such as CRM, G-Suite etc., Excited about solving problems and have passion to work in a fast pace work environment Nova