IT Administrator

Remote
Full-time
Visa Sponsorship

About the role

What we're looking for

We are looking for an experienced and proactive IT Administrator to join our Security & IT team. You’ll be responsible for the day-to-day administration of devices, services, and systems across the organisation. This role blends IT operations with a strong emphasis on scalability, automation, and security best practices. You’ll have the opportunity to define internal IT processes, support our global organisation, and partner with security engineers to keep our environment efficient and secure. If you’re excited to solve complex challenges and make a meaningful impact in a fast-growing company, we’d love to hear from you!

What you'll be doing

  • Own end-to-end employee onboarding : device provisioning, configuration, and day-one readiness

  • Manage global IT inventory across regions : ensuring accurate tracking of all assets

  • Oversee device lifecycle: procurement, distribution, refresh, and decommissioning

  • Provide L1/L2 support for hardware : connectivity, and access issues across a distributed team

  • Administer MDM (macOS & Windows): enrollment, policies, compliance, and troubleshooting

  • Manage SaaS access: (Google Workspace, Slack, Jira), including onboarding/offboarding workflows

What you'll need

  • 3–5 years of experience in IT support or IT operations, ideally in a remote or distributed environment

  • Hands-on experience with MDM tools (Kandji, Jamf, or Intune)

  • Experience managing IT hardware and logistics across multiple locations or countries

  • Familiarity with SaaS user provisioning (Google Workspace, Slack, Jira, etc.)

  • Solid understanding of basic networking (WiFi, VPN, DNS) and structured IT processes

About ARQ

ARQ opens the world’s strongest assets and markets to travelers, investors and professionals across the Americas—so they can spend, receive, send and grow their money wherever they are.

Formerly known as DolarApp.

Other roles at ARQ

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Job details

Location

Remote

Company

NameARQ
IndustryFintech
Team Size100

Funding

Total raised

$75M

Last stage

Series A

Investors

Sequoia Capital
Founders Fund
Kaszek Ventures
Castle Island Ventures
Y Combinator

Founders

AC

Alvaro Correa

Co-Founder & COO

ZG

Zach Garman

Co-Founder & CPO

FT

Fernando Terrés

Co-Founder & CEO

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.