About the role
What we're looking for
We are looking for an experienced and proactive IT Administrator to join our Security & IT team. You’ll be responsible for the day-to-day administration of devices, services, and systems across the organisation. This role blends IT operations with a strong emphasis on scalability, automation, and security best practices. You’ll have the opportunity to define internal IT processes, support our global organisation, and partner with security engineers to keep our environment efficient and secure. If you’re excited to solve complex challenges and make a meaningful impact in a fast-growing company, we’d love to hear from you!
What you'll be doing
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Own end-to-end employee onboarding : device provisioning, configuration, and day-one readiness
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Manage global IT inventory across regions : ensuring accurate tracking of all assets
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Oversee device lifecycle: procurement, distribution, refresh, and decommissioning
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Provide L1/L2 support for hardware : connectivity, and access issues across a distributed team
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Administer MDM (macOS & Windows): enrollment, policies, compliance, and troubleshooting
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Manage SaaS access: (Google Workspace, Slack, Jira), including onboarding/offboarding workflows
What you'll need
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3–5 years of experience in IT support or IT operations, ideally in a remote or distributed environment
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Hands-on experience with MDM tools (Kandji, Jamf, or Intune)
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Experience managing IT hardware and logistics across multiple locations or countries
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Familiarity with SaaS user provisioning (Google Workspace, Slack, Jira, etc.)
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Solid understanding of basic networking (WiFi, VPN, DNS) and structured IT processes
About ARQ
ARQ opens the world’s strongest assets and markets to travelers, investors and professionals across the Americas—so they can spend, receive, send and grow their money wherever they are.
Formerly known as DolarApp.
Other roles at ARQ
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Job details
Location
Remote
Funding
Total raised
$75M
Last stage
Series A
Investors
Founders
Alvaro Correa
Co-Founder & COO
Zach Garman
Co-Founder & CPO
Fernando Terrés
Co-Founder & CEO
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.
