Strategic Account Manager

Overview

Account Manager –Digital Factory Solutions

Your mission

As an Account Manager, you are the trusted sales and technical advisor for our customers and prospects throughout the sales process. You translate complex manufacturing challenges into compelling, end-to-end solution proposals and architectures across the Logility digital factory portfolio.

From shopfloor connectivity to AI-enabled manufacturing operations, you show decision-makers how our solutions create measurable value: more resilient operations, better planning, empowered workers and connected data across IT and OT.

Your responsibilities

• Lead sales & pre-sales activities for logility’s digital factory solutions in India.
• Carry the quota for digital factory solutions in India and work with solution experts across sales engagements.
• Lead technical discovery with prospects and customers; understand their production processes, business priorities, system landscape and transformation roadmap.
• Work with the SMEs to present a tailored solution across our portfolio:
• MOM Core: MES, APS, QMS, LIMS, logistics, EAM and TPM
• Connected Worker: digital work instructions, guidance, terminals, shift books, checklists and workforce management
• Supervisory: SCADA, HMI, alarm management, historian, batch operations and operations portals
• Platform & Edge Connectors: cloud services, authorization, event bus/orchestration, MCP connectivity, ERP and IT/OT integration
• AI Core: semantic, agentic and predictive capabilities
• Deliver engaging product demonstrations, workshops, proof-of-value concepts and technical presentations for operational, IT and executive stakeholders.
• Develop convincing solution proposals, scope statements and technical responses for RFPs/RFIs together with Pre-Sales SMEs, Product Management and Consulting teams.
• Quantify the operational and commercial value of proposed solutions, linking use cases to relevant customer KPIs.
• Act as the technical lead in complex sales opportunities and support account strategy, stakeholder management and deal progression.
• Build trusted relationships with manufacturing leaders, plant managers, operations teams, IT/OT architects and C-level stakeholders.
• Share market feedback and customer requirements with Product Management to help shape the future of our portfolio.
• Represent logility at customer events, trade fairs and industry forums.

Your profile

• 10+ years of experience in Sales or Pre-Sales for industrial software. We are open to a Pre-sales background as long as you are willing to embrace a quota carrying role.
• Strong understanding of manufacturing processes and digital manufacturing environments, ideally across several areas such as MES/MOM, APS, quality management, SCADA, IIoT, connected worker or supply chain planning.
• Experience designing integrated IT/OT architectures and explaining data flows between shopfloor systems, ERP, cloud services and enterprise applications.
• Confidence in leading discovery workshops and translating customer needs into clear, value-driven solution concepts.
• Ability to communicate equally credibly with technical experts, operational leaders and senior decision-makers.
• Commercial awareness and a pragmatic understanding of how to support complex enterprise software sales cycles.
• Excellent presentation and storytelling skills, including live software demonstrations.
• Good English language skills.
• Willingness to travel within India and occasionally internationally.

What makes this role special

This is a startup region within a well-established software organization. You will not be limited to a single product. You will help industrial companies connect the full manufacturing value chain—from the edge and the shopfloor to planning, quality, operations and AI-enabled decision-making—and turn this breadth into clear, practical customer value.  You will get to work with the best global SMEs in this area to solve complex customer problems in industrial manufacturing.