Inspection Administration Coordinator

Inspection Administration Coordinator

Department: Buying

Employment Type: Permanent - Full Time

Location: Carma HQ

Reporting To: Neil Muc

Description

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying (and selling!) experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride!

The Inspection Admin Coordinator is responsible for coordinating and supporting on-site vehicle inspections, ensuring all administrative, documentation, and compliance tasks are completed accurately and efficiently. You will enable smooth inspection workflows, support customers on-site, and ensure all required information is captured to allow the Inspection Team to make fast, informed decisions.

What you'll be doing:

• Attend Sell-to Carma sites, supporting the coordination and administration of inbound inspection appointments.

• Act as a point of contact for customers on-site, ensuring a smooth and professional experience throughout the inspection process.

• Coordinate inspection flow on-site, ensuring appointments run on time and all required steps are completed.

• Input and update all relevant systems with vehicle and inspection details, including uploading photos and documentation.

• Verify vehicle and customer information, ensuring accuracy and integrity across all records.

• Collect and review required compliance documents including registration papers, logbooks, and licences.

• Track inspection progress and follow up on any missing information to ensure timely completion.

• Support Inspectors by ensuring all required inspection data is available for decision-making.

• Assist in facilitating the purchase process by entering vehicle details and supporting payment workflows where required.

• Work closely with the wider team to manage site operations and maintain efficient workflow across high-volume locations.

• Provide general administrative and operational support to ensure inspections are completed accurately and efficiently.

Okay, let's talk about you:

• Previous experience in administration, customer service, retail, or operations within a fast-paced environment

• Strong attention to detail and ability to follow structured processes

• Confident communication skills, with the ability to engage customers and support on-site operations

• Strong organisational skills and ability to manage multiple tasks simultaneously

• Comfortable working in a site-based, fast-moving environment

• Tech savvy and able to quickly learn and use new systems

• Self-motivated with the ability to work independently and as part of a team

• Flexibility to travel between Sydney inspection sites

What's in it for you?

• Jump into a fast growing, collaborative crew where your ideas actually make waves!

• Our open plan office comes fuelled with fresh coffee, a snack stash for any craving, and Friday rooftop drinks to keep your energy in the fast lane!

• Sweet perks because, well, we’re a car business so $$ off Carma cars, parts, and NRMA cover to rev up your ride!

At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.

Carma promotes Equal Employment Opportunities and is committed to safe work practices.