Supply Chain Operations Program Manager, AI Infrastructure

requirements into actionable, factory-ready plans with tier-1 manufacturing and integration partners Lead cross-functional build and debug cadences; ensure issues are clearly owned, aggressively driven, and formally closed with root cause and prevention Drive factory and deployment ramp readiness, including throughput, site readiness, yield targets, quality controls, and reliability gates Own end-to-end risk management—identification, mitigation planning, escalation, and executive-level communication Surface systemic bottlenecks, inefficiencies, or failure modes; propose and implement durable solutions across process, tooling, and organizational interfaces Build, formalize, and scale repeatable operating mechanisms that enable predictable, high-velocity hardware development Systems, Process & Partner Leadership Define

requirements for operational systems (e.g., PLM enablement), and partner with internal teams to implement, test, and operationalize them Establish clear scopes, roles, and

responsibilities across internal teams and external partners to ensure clean execution boundaries Build strong, trust-based relationships with contract manufacturers, OEMs, and integrators—driving accountability, performance, and transparency Support onsite factory builds and field deployments as needed (domestic and international travel) You Might Thrive in this role if: 8+ years of experience in Operations, Engineering, Program Management, or equivalent, within hardware development, manufacturing, or supply chain domains (compute, networking, datacenter, or similarly complex systems) Proven track record leading complex hardware NPI programs end-to-end, from early bring-up through production ramp Strong understanding of manufacturing and supply chain fundamentals, including BOM management, ECO/MCO processes, build readiness, factory test, quality controls, and material planning Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive decisions in ambiguous, time-compressed environments Exceptional written and verbal communication skills, with the ability to distill complex issues for executive and external audiences Preferred Experience operating in hyperscale datacenter or large-scale infrastructure environments Familiarity with supplier engagement models, build cost drivers, and NPI scaling tradeoffs Technical background in server, rack, and/or network hardware Experience designing or improving operational processes, dashboards, governance forums, or execution metrics Experience supporting PLM processes and familiarity with ERP systems About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence

benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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