AI Adoption Manager, Strategic & Enterprise Accounts | Southeast

requirements and feedback are promptly addressed. Mentorship: Support the growth of the activation team by refining playbooks, sharing successful "activation hacks," and mentoring junior team members. What we look for: Experience: 5+ years in high-touch Customer Success, Sales, or Implementation roles, ideally within high growth SaaS. Experience with Enterprise-level change management is a major plus. Communication Mastery: You can pivot your communication style instantly - from executive-level ROI discussions to empathetic, patient technical coaching for end-users. Analytical Rigor : You are comfortable using data to tell a story and decide where to spend your time. Project Command: You don't just manage projects; you command them. You are proactive in removing roadblocks before the customer even sees them. Road Warrior Spirit: You are excited to travel up to 50% to meet our firms where they are, providing the onsite "shoulder-to-shoulder" support that drives true transformation. The ideal profile: You Have a Bias Toward Action : You treat the first 30 days as an extension of the sales process. You bring the urgency, polish, and relationship-building skills required to command a room of partners and stakeholders. You’re Intensely Curious : You are obsessed with customer usage and the experience. You don't just ask "how is it going?" - you look at the data, identify friction points in the workflow, and proactively prescribe solutions based on what you are seeing and hearing. You Can Switch Gears Easily and Often : You can lead a high-level ROI strategy session with a Managing Partner at 10:00 AM, and at 11:00 AM, sit "chair-side" with a case manager to patiently show them how to drag and drop a file. No task is too small if it leads to adoption. Why this role matters: The first 30 days dictate the next 3 years. By focusing on Activation rather than just "setup," you are directly responsible for the long-term retention and expansion of EvenUp’s most strategic accounts. You are the catalyst that turns a new software purchase into an indispensable part of a firm's DNA. Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ( evenuplaw.com/careers ) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, [email protected] or no‑[email protected] email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page . If you receive communication from someone you believe is impersonating EvenUp, please report it to us at [email protected]. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.

Benefits &

Perks: As part of our total rewards package, we offer attractive

benefits and

perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family. Additional insurance coverage options for life, accident, or critical illness. Flexible paid time off, sick leave, short-term and long-term disability. 10 US observed holidays, and Canadian statutory holidays by province. A home office stipend. 401(k) for US-based employees and RRSP for Canada-based employees. Paid parental leave. A local in-person meet-up program. Hubs in San Francisco and Toronto. Please note the above

benefits &

perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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