About the role
WHO WE ARE 🌍 We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide. WHO WE'RE LOOKING FOR 🌟 We are looking for a Senior Partner Development Manager to own and scale Manychat’s next major platform partnership — TikTok. In this role, you will lead our integration from early-stage development to full general availability while serving as the primary external point of contact and internal driver of cross-functional execution. This role requires a highly strategic operator who can build strong platform relationships, navigate ambiguity in emerging ecosystems, and translate early partnership while laying the foundation for future platform expansions beyond TikTok.
WHAT YOU'LL DO 🚀 Own the end-to-end TikTok partnership — serving as primary external POC across their Product, Ads, and Partnership teams Drive the partnership from beta to GA: secure product commitments, negotiate commercial terms, align on joint go-to-market, and coordinate technical
requirements Translate Manychat's platform value into partner-relevant outcomes — particularly around advertising revenue, creator monetization, and user engagement Represent Manychat at major partner events and summits at a senior level Lead partnership exploration with emerging strategic social media and content platforms: initiate relationships, validate opportunities, and build proposals that position Manychat as a first-mover design partner Work closely with Product and Engineering to define platform-specific
requirements and balance product reuse with platform-native innovation Set partnership goals and coordinate cross-functionally to ensure delivery across Product, Engineering, Marketing, and Operations Stay ahead of platform trends, regulatory developments, and competitive dynamics across the creator economy WHAT YOU'LL BRING 💥 10+ years in strategic partnerships or business development, with experience in high-growth platform ecosystems (TikTok/ByteDance experience strongly preferred) Track record of taking a platform partnership from early stage to scaled launch — you're comfortable with ambiguity and building from scratch Experience working with ad-revenue-driven platform teams and framing partnerships around monetization impact Strong commercial instincts — you've negotiated revenue share, co-development agreements, and joint GTM programs Familiarity with the creator economy across multiple platforms, not just one Ability to manage multiple partnerships simultaneously at different stages of maturity Excellent cross-functional skills — you can align Product, Engineering, and Marketing without owning any of those functions Strong data and analytical skills to drive opportunity sizing and prioritization decisions Willingness to travel for partnership summits, events, and relationship-building WHAT WE OFFER 🤗 We care deeply about your growth, well-being, and comfort: 📚 Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow. 💙 Comprehensive medical, dental, and vision coverage for you and your dependents. 🪴 Hybrid work and generous leave options to prioritize your work-life balance. 🍽️ In-office
