Senior Site Reliability Engineer - Linux/AWS

Pune, Maharashtra

About the role

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it.Position SummaryKaseya is seeking a Senior DevOps Engineer to join our SaaS Backup engineering team and help build and operate the next generation of our backup storage platform. Kaseya’s SaaS Backup products protect Microsoft 365, Google Workspace, and Salesforce data for hundreds of thousands of businesses worldwide. This role will focus on ensuring the reliability, scalability, and operational health of a unified, cloud-agnostic platform designed to operate across trillions of objects and petabytes of data. The Senior DevOps Engineer will own Kubernetes infrastructure, CI/CD pipelines, infrastructure automation, and production reliability. Working closely with software engineering and platform teams, this individual will drive observability, lead incident response, strengthen infrastructure security, and take end-to-end ownership of the systems they build and operate. Key Responsibilities

Own Kubernetes cluster operations, including provisioning, multi-tenant isolation, resource governance, and custom controllers. Design and maintain end-to-end CI/CD pipelines using GitHub Actions, Jenkins, or ArgoCD. Build and maintain production-scale Infrastructure as Code using Terraform, following modular, versioned, and reusable design principles. Manage observability platforms using Prometheus, Grafana, or Datadog; define SLOs/SLAs and reduce alert noise. Lead incident response, including on-call support, triage, runbooks, root cause analysis, and postmortems. Enforce infrastructure and pipeline security through Vault, RBAC, image scanning, and audit logging. Automate operational tasks using Go, Python, and Shell scripting while improving tooling across Ansible, Terraform, and Kubernetes. Manage hybrid networking, including DNS, load balancing, firewalls, VPCs, and overlay networks.

Required Qualifications

8–12 years of experience in DevOps or Site Reliability Engineering (SRE), including at least 3 years managing large-scale production infrastructure. Strong hands-on experience with Kubernetes cluster operations, custom controllers, and multi-tenant workload isolation. Production-scale Infrastructure as Code expertise with Terraform, along with CI/CD pipeline ownership using GitHub Actions, Jenkins, or ArgoCD. Experience with observability, SLO/SLA definition, incident management, structured on-call practices, and postmortems. Strong knowledge of Linux performance tuning, kernel parameters, storage I/O, hybrid networking, infrastructure security, and automation using Go or Python.

Preferred Qualifications

Experience with OpenStack components, including Nova, Swift, Neutron, and Cinder, at scale. Experience managing multi-cloud environments across AWS, GCP, Azure, and private cloud. Experience operating large-scale infrastructure with 5,000+ nodes, including capacity planning and hardware lifecycle management. Knowledge of FinOps, cloud cost analysis, resource rightsizing, and storage tiering. Experience with Chaos Engineering tools such as Chaos Monkey, Litmus, or equivalent. Familiarity with bare-metal provisioning technologies such as PXE, IPMI, Ironic, or MaaS. Experience with backup and disaster recovery concepts, including RPO/RTO, storage replication, and data protection pipelines. Familiarity with compliance standards such as SOC 2, ISO 27001, or HIPAA. Additional informationKaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

About Kaseya

Kaseya is a leading provider of IT automation software for IT service providers and public and private sector IT organizations. Kaseya's IT automation platform allows IT professionals to proactively monitor, manage, and maintain distributed IT infrastructures remotely, easily, and efficiently with one integrated web-based platform.

Kaseya's integrated web-based platform is complete, powerful, secure, and easy to deploy and administer. The Kaseya managed service platform is designed for IT administrators who need to reduce complexity and increase productivity, and managed service providers that want to pass those benefits to their customers and increase their own profit margins.

Features:

Our IT Automation Software is easy to integrate and implement. The software saves users time and increases staff productivity of businesses. This decreases production errors and increases productivity, allowing users to focus their time on the needs of their clients. Kaseya gives businesses the tools and technology to completely automate and improve their IT services.

Kaseya's K2 Patch Management Software can eliminate time-consuming tasks such as updating and securing networks in multiple locations and domains. With K2, IT professionals will be able to automatically keep servers, workstations, and remote computers updated with the latest security patches and software updates. Our patch management feature is able to make automatic and recurring patch scans, approve or deny patches, automate easy and fast patch deployment, interactively manage patches, flexibly configure patch management, and give comprehensive, scheduled reports.

With Kaseya's Audit and Inventory feature, you are able to track every system you are managing. With this feature, we are able to work with inventory quickly with every workstation and mobile computer on each network. Tracking every system can be done remotely at any location. The Audit and Inventory feature lets you have complete hardware and software inventory across the network.

Kaseya's System Monitoring Software provides user-defined monitoring for all the managed systems on the user's network. With the help of automated alerts, the user receives instant notification of changes and/or problems. The easy and fast set-up gets the software up and running in minutes with no software to install. It monitors servers, workstations, remote computers, Windows Event Logs, and applications. The software's automated LAN discovery and comprehensive reports keep the organization running smoothly and help ensure network security and productivity.

Our PC Remote Access with Live Connect is a fast and secure solution for any network's machines. IT professionals can access servers and workstations with ease without affecting the productivity of other users. Kaseya works on a web-based management platform which allows a single machine to have full control over all endpoints. Live Connect has the tools to do anything and everything with an agent directly.

Kaseya provides Remote Backup Software and disaster recovery for servers, desktops, and workstations. Our remote backup software offers protection, security, and peace of mind for businesses that want to ensure the recoverability of their electronic data. Our backup provides real-time programmed disk remote backup, file-level remote backup, disk imaging, monitoring, and bare metal restore.

Our Endpoint Security Software advises your system's spyware and adware to review any unwanted applications. For example, if there is something detected and pops up as a warning, anti-virus software will block and remove access to that specific program.

The Kaseya IT Management Monitoring Platform provides proactive, user-defined monitoring with instant notification of problems or changes. Receive a system alert when critical servers go down, users alter their configuration, or a possible security threat occurs. We provide IT professionals with the tools they need to proactively manage their systems and keep the organization running efficiently.

With Kaseya's Remote Control Software, IT professionals can quickly access servers, workstations, and mobile computers. Kaseya G1 is able to work behind firewalls and NAT as well. The remote control software can increase productivity and responsiveness by allowing access to computers from anywhere with a standard web browser.

Kaseya's Desktop Migration feature gives users a 3-step process in order to swap users on an existing computer. Kaseya desktop migration backs up all files, restores previous account information, and migrates single users or multiple users for one machine or many machines on a scheduled basis. Kaseya users never need to wonder what state each machine is in during the migration process.

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Job details

Location

Pune, Maharashtra

Company

NameKaseya
IndustryCloud Computing
Team Size6

Funding

Total raised

$500M

Last stage

Growth

Investors

Insight Partners
TTPG
Sixth Street Partners
Temasek
IIreland Strategic Investment Fund

Founders

MS

Mark Sutherland

Co-Founder

PW

Paul Wong

Co-Founder

FV

Fred Voccola

Co-Founder & Former CEO (now Vice Chairman)

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.