About the role
We are looking for a Product Strategy & Operations Manager with 5–7+ years of experience to own and scale new product verticals at one of AI's fastest-growing companies. You'll operate like a mini-GM — equal parts strategist, operator, and customer champion — in a high-ownership, zero-to-one environment where results are expected fast.
What will you be doing?
- Own a product vertical end-to-end — from customer acquisition and sales demos to implementation and process-building
- Get in front of customers directly: selling, supporting, and implementing to drive early traction
- Build and scale internal processes so cross-functional teams (Product, Eng, GTM, CS) can take over as the product matures
- Lead go-to-market strategy including market research, positioning, pricing, and launch execution
- Collaborate cross-functionally with high EQ — aligning stakeholders without stepping on toes, and pulling everyone in the same direction
Key Requirements
- Startup or founder experience — you've worn many hats and thrive in chaotic, fast-moving environments
- Strong cross-functional working skills with the EQ to influence without authority
- Proven ownership mentality — you claim problems as your own and drive solutions regardless of fault
- B2B SaaS or enterprise-level experience (consumer background is a weaker fit)
- Willingness to work on-site in NYC 4–5 days/week and travel as needed