About the role
Job Title: Clinic Outreach Specialist (Sales Cold Caller)
Department: Sales & Growth
Reports to: Director, Sales & Strategy
About LunaJoy
LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
Job Overview
We are looking for a Clinic Outreach Specialist to join our team. This is a true cold-outreach role: you will be calling clinics across the U.S. (primarily Texas, North Carolina, and Georgia) that have not previously interacted with LunaJoy, introducing our services. Your goal is to generate interest, build initial relationships with front-desk and clinic staff, and open the door for our clinical and account teams to follow up. This role requires strong communication skills, resilience, and the ability to handle a high volume of calls and rejection while remaining positive and proactive.
As part of the LunaJoy team, you will play an essential role in directly contributing to supporting the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.
