About the role
About Apron Founded in 2021, Apron is set out to help SMBs win. Small businesses are the backbone of the economy, yet the systems they rely on - especially payments - are slow, manual and not built for them. Cash flow remains their biggest challenge, driven by the gap between the demands of managing payments and the tools available to do it well. We are closing the gap by digitising and simplifying the payments process: capturing invoices, issuing expense cards, paying and getting paid, all in one place. We have grown fast over the past few years, expanding our team to 100 individuals across the UK, Germany, Spain and more. We are backed by Index Ventures, Bessemer Venture Partners, Zinal Grow and Tony Fadell and we’ve raised $50m. The ambition now is clear: build a category-defining, global fintech business. The next phase requires not just great product and ambition, but a world-class operating engine. What you’ll do Apron is hiring a Founder Associate to own and build one of the most critical systems in the company: our FinCrime and fraud infrastructure, while we design the long-term scalable org structure. As Apron scales its payments platform, this domain sits at the heart of the business, touching product, engineering, operations and compliance. Every product launch, workflow change and scaling milestone has implications for risk management and regulatory exposure. You’ll work across Product, Engineering, Ops and Support to ensure the right outcomes ship, and you’ll help us aggressively automate the service layer using AI . This role exists to bring clear ownership and momentum to that system. You will work directly with leadership and multiple teams to design, operate and evolve Apron’s FinCrime model. This is a high-impact role for a high-potential operator who wants to work at the centre of a fast-growing fintech business.
Responsibilities Program ownership (FinCrime & Fraud): drive clarity, priorities, and execution across the four layers: UI/UX flows (e.g., RFI, routing) with Product Service layer operations with Support Tech layer (KYB, TM, payments GL, etc.) with Engineering Ops layer (flow of funds, regulatory operations) with Ops Run the operating cadence: metrics, weekly goals, incident reviews, decision logs, stakeholder alignment. AI-first: map current alert handling + customer contact workflows; prototype and deploy AI-driven workflows to reduce manual ops load (tooling, agents, prompt/workflow design, QA). Lead the service team’s evolution: partner closely with the service teams and help shape how