Hera Hero

United States

About the role

This is not a typical social work or nursing role. If you've felt that traditional healthcare roles have a ceiling on you, and you want to actually bridge the gaps for older adults after they leave the office or facility, Hera is for you.

An older adult gets discharged from the hospital and you already know they'll be back in 30 days. A family leaves overwhelmed, clutching a stack of papers with numbers they'll never get through. You did everything you could within the system and it still wasn't enough. We started Hera because we felt the system was letting down the generation that raised us.

Hera is dedicated care management in the community for older adults, covered by Medicare. Every family gets matched with a dedicated Hero, you, who actually has the tools, time, and autonomy to help. It’s not a 15 min monthly check-in call. It’s real, ongoing support where you see things through and families call you their Hero.

Why Heroes tell us this feels different

Autonomy to manage your own client load: you own your families to give them the care they deserve instead of hoping for the best
Remote work from home, set your own flexible schedule
Delightful technology built for you so you can focus on fostering connection with families, not fighting an EMR
You're never alone on a case with supportive training and community of other Heroes
No ceiling on you. We're early stage and growing fast, Heroes joining now are shaping the company.

The Role

1099, 30–40 hrs/week in business hours (you set your schedule)
$30–60 / hour: factors include experience, geography, and client load
Serve older adults and their families in aging at home safely

You'd be a great fit if you are

Hold an LMSW, LCSW, or RN (not required but a plus)
Have experience in geriatric care management, hospice, palliative care, discharge planning, rehab, or hospital social work
Love fostering connection with older adults and their families
Are a creative problem solver who wants a job that looks different every day
Are tech-savvy and excited by quickly evolving environments and leveraging AI to supercharge your work
Remote - must be located in the United States

We’re on a mission to change the way we care for our parents and redefine a universal human experience.
Watch our launch video here.

About Hera

Hera (legal name: Hera Health, Inc.) is a healthcare technology company that provides Medicare-covered care management services for older adults and their families. The company matches families with dedicated care managers ("Heroes") who coordinate appointments, manage medications, handle insurance navigation, and arrange home care — with 90% of clients paying $0 out-of-pocket. Hera's AI platform, Juno, supports care managers by automating administrative workflows and providing localized healthcare knowledge.