About the role
Your Impact at LILA Lila's Research Operations team runs the automated lab workflows that power our science. As a Shift Supervisor, you own the reliable execution of those workflows across your shift and serve as the technical lead for the engineers running them. You are the first point of accountability for run quality, the first source of operational guidance for engineers on shift, and a critical link between the bench and the automated systems behind our science. This role is ideal for someone who thrives on operational ownership, takes pride in process discipline, and knows how to keep a team and workflows running smoothly in a fast-paced, high-throughput environment. What You'll Be Building Own the safe, reliable execution of automated lab workflows across your shift, meeting quality, throughput, and operational performance targets Serve as the technical lead for engineers on shift, providing real-time guidance, prioritization, and workflow coordination Monitor run performance and system health in real time, independently resolving common issues, and escalating complex problems appropriately Manage accurate shift handoff documentation in real time, ensuring seamless continuity with the incoming team Flag QC/QA deviations promptly and accurately, documenting observations with high attention to detail Partner with scientific, engineering, and automation teams to troubleshoot workflow challenges and improve operational performance, including ongoing relationships with scientific leads Support tech transfer by validating automated workflows against manual processes and partnering with cross-functional teams to resolve process gaps and improve robustness What You'll Need to Succeed 3–5 years of hands-on experience in lab automation, research operations, high-throughput screening, or a closely related technical environment Experience operating and troubleshooting automated liquid handling platforms (Hamilton, Lynx, Echo, or similar) in a production or research setting Experience leading and coordinating workflow execution in a team setting, including providing direction to peer engineers, managing competing priorities, and maintaining operational continuity in real time Strong foundational knowledge of the scientific basis for assay design, execution, and interpretation Experience identifying operational issues, performing root-cause investigation, and driving issues to resolution Clear, concise communicator with the ability to collaborate effectively across Research Operations, scientific, and engineering teams
