Senior Python Engineer (AI Product Team)

WHO WE ARE 🌍 We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. With a diverse team of 350+ people across three continents, we’re building the leading Chat Marketing platform — trusted by more than 1.5 million customers worldwide. AI is one of our top strategic priorities. We’re building intelligent, production-grade systems that power conversations at scale — and we’re just getting started. WHO WE'RE LOOKING FOR 🌟 We’re hiring a Senior Python Engineer to help build and scale backend systems that power core Manychat product experiences. You’ll work on production-grade Python services used by millions of customers worldwide. Depending on the product area, your work may involve APIs, integrations, automation workflows, analytics, AI-powered experiences, platform capabilities, or systems that help teams move faster and deliver more reliably. This role is ideal for someone who enjoys building scalable backend architecture, thinking through distributed-system tradeoffs, and owning work from technical design through production deployment. You care about reliability, performance, observability, and maintainability, but you also stay close to the product and understand how engineering decisions affect customers and business outcomes. If you thrive in fast-moving product environments, enjoy solving ambiguous problems, and want to shape how Python services evolve at Manychat, this role is for you.

WHAT YOU'LL DO 🚀 Design, build, and scale Python backend services that power high-impact product experiences used by millions of customers. Work on complex backend challenges across APIs, integrations, automation workflows, data systems, AI-powered features, and platform capabilities. Build async services that handle high load, latency-sensitive workflows, and real-world production traffic. Design reliable service contracts and integrations between systems, including internal services and external platforms. Solve architecture problems around scalability, data consistency, caching, retries, idempotency, observability, and safe failure handling. Own features end to end, from technical discovery and system design to implementation, deployment, monitoring, and iteration. Improve production reliability through monitoring, logging, alerting, tracing, and performance optimization. Make thoughtful tradeoffs between speed, reliability, maintainability, and long-term platform evolution. Contribute to CI/CD, testing strategy, rollout practices, and engineering standards for Python services. Collaborate closely with Product, Design, Platform, Data, AI, SRE, and other engineering teams to turn ambiguous problems into shipped systems. Help shape how Python backend engineering evolves at Manychat as we scale the product and platform. TO SHINE IN THIS ROLE 💥 You’ll need: 5+ years of commercial backend engineering experience, with strong hands-on Python expertise. Experience building and maintaining high-load production systems. Strong knowledge of async programming, concurrency, and modern Python frameworks such as FastAPI. Experience designing, building, and integrating REST APIs. Solid knowledge of relational databases and SQL, preferably PostgreSQL. Strong testing practices, including unit and integration testing. Experience with CI/CD, production deployments, monitoring, and Docker or similar tooling. Good understanding of system design, reliability, scalability, and maintainability. Strong ownership, autonomy, and ability to work through ambiguity. Product mindset and experience collaborating with cross-functional teams. It would be great if you have: Experience with Redis, queues, caching, or event-driven systems. Experience with distributed systems and service-to-service communication. Familiarity with observability tools such as Grafana, Prometheus, or OpenTelemetry. Experience with cloud infrastructure or Kubernetes. Exposure to AI/ML-powered products, data platforms, analytics systems, or large-scale third-party integrations. WHAT WE OFFER 🤗 We care deeply about your growth, well-being, and comfort: 🌍 Hybrid onboarding to start remotely and relocation support for you and your family. 💙 Comprehensive health insurance for you and your family. 📚 Professional development budget for conferences, courses, and learning resources. 🫶 Flexible