- Use limited or incomplete brand assets to deliver polished designs by selecting fonts, extending color palettes, and sourcing or modifying imagery when needed

- Edit and format content to improve clarity, hierarchy, and readability

- Apply SEO best practices for page structure, metadata, and image descriptions- including the use of AI tools for drafting SEO copy, alt text, and content summaries

- Write clear, structured design notes for both internal teams and clients, communicating changes, decisions, and context accurately

- Track and manage assigned work through Salesforce, including updating milestone stages and logging notes.

- Attend internal team meetings and partner with Onboarding and Success teams on client calls for complex requests or escalations as needed

- Incorporate internal and client feedback accurately and efficiently.

Requirements

Knowledge & Skills

 Intermediate proficiency in HTML and CSS (1+ year), with a focus on layout, responsiveness, and accessibility — not application development; comfort working within a builder-first environment where CSS augments rather than drives the design

 Strong foundation in branding and web design principles, including hierarchy, spacing, typography, mobile-first design, and visual consistency across sections

 Working knowledge of responsive layouts (Flexbox/Grid) and browser DevTools for troubleshooting

 Basic understanding of SEO best practices for site structure, metadata, and image alt text

 Comfort working in a template-based environment, adapting designs within defined systems and constraints

 Moderate experience with graphic editing tools (Photoshop, GIMP, Affinity, or similar) to resize, retouch, and adjust assets

 Ability to make thoughtful design decisions when brand assets are incomplete or minimal

 Comfortable using AI productivity tools to support copywriting, image work, and task efficiency

 Familiarity with CRM or project management platforms (Salesforce experience a plus)

 Strong attention to detail, time management, and written communication skills; including the ability to write structured notes that convey design decisions clearly

 Fluent in written and spoken English

What Success Looks Like

 Delivers production ready websites with minimal revisions required.

 Balances new builds, redesign work, and support tasks without sacrificing quality

 Maintains visual brand consistency across a design, i.e. backgrounds, typography, textures, and spacing feel cohesive throughout

 Catches issues early through internal review checklists, reducing rework and repeat corrections

 Checks all available context before finalizing work

 Responds to feedback quickly and applies it accurately

 Maintains strong throughput, dependable turnaround times, and consistent design standards

 Keeps Salesforce milestones up to date as work progresses

 Acts as a reliable production partner for the Design Ops, Onboarding, and Success workflows

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