About the role
The Role:
As AI Deployment Strategist , you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion.
You will:
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Support the F2 sales process by joining prospect and client calls to address technical product questions
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Own customer due diligence : complete InfoSec questionnaires, and continuously improve our DDQ knowledge base
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Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI
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Prompt engineering : create natural language prompts tailored to customer needs to ensure accurate, relevant report output
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Deliver light technical implementations , such as configuring SSO or provisioning custom data retention policies
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Ensure CRM hygiene : maintain clean, structured data to help the customer success and sales teams scale effectively
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Be the voice of the customer to the engineering team— providing real feedback that helps improve the product
Who You Are
You’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes.
