Associate, Customer Program Management

San Francisco, CA
Full-time
Visa Sponsorship

About the role

About Polymath Robotics

Polymath builds autonomy software for off-highway vehicles, powering real deployments in agriculture, defense, and industrial sectors. As our customer base grows, we need sharp operators who can own complex programs end-to-end, manage executive level client relationships, and keep things running smoothly.

The Role

As an Associate on the Program Management team, you will own the execution and health of 4 to 6 active customer programs at a time. You’ll drive timelines, track deliverables, and coordinate across engineering, support, and leadership to make sure everyone is rowing in the same direction.

What You’ll Do

  • Track and manage timelines, deliverables, and action items across multiple customer programs
  • Keep shared tools like Asana, Notion, and internal dashboards up to date
  • Support internal and customer meetings with agendas, notes, and follow-ups
  • Monitor progress on technical tasks and escalate risks or blockers as needed
  • Coordinate cross-functional alignment with engineering, sales, and leadership
  • Draft slides, summaries, and visuals for weekly updates and milestone reviews
  • Organize logistics for field testing and ensure teams are prepared for on-site reviews
  • Maintain documentation and internal records needed for successful execution

Preferred Background & Tools

What we’re looking for:

  • 5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations
  • Demonstrated experience owning client-facing programs or enterprise customer relationships
  • Comfort working alongside engineering teams in technical environments
  • Proven ability to manage multiple complex projects at once
  • Experience navigating ambiguity and building structure where none exists

Familiarity with the following tools is a plus:

  • Google Slides (for presentation creation and updates)
  • Google Sheets (for tracking timelines, deliverables, and status)
  • Asana or similar project management platforms (for day-to-day coordination)

This is a hybrid role based in San Francisco, CA (3 days a week in office). Candidates must be based in or willing to relocate to the SF Bay Area.

About Polymath Robotics

General Autonomy for Industrial Vehicles

Other roles at Polymath Robotics

Interested?

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Job details

Salary

$100,000 - $125,000

Location

San Francisco, CA

Experience

3+ years

Company

NamePolymath Robotics
IndustryManufacturing and Robotics
Team Size25

Funding

Total raised

$500K

Last stage

Seed

Investors

Y Combinator
SSamsara Ventures

Founders

Stefan Seltz-Axmacher

Stefan Seltz-Axmacher

LinkedIn
Ilia Baranov

Ilia Baranov

LinkedIn

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.